On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's been great. Very easy and convenient to use. I love the many templates.
Easy and quick... liked the multiple formats and wording that made it easy.
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Love this resume creator. Landed a good job for me and family.
Thank you for your feedback. We're glad to hear that Resume Genius played a significant role in your job search. We wish you all the best in your new position.
Best regards,
Resume Genius
You lied about the resume being free after I spent an hour doing it! Then you charged me $2.95. I'm doing a resume because I need a job. $2.95 could be lunch money for my kid or gas money to get to an interview.
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
False advertising. It says it's free but it's not. False advertising. It says it's free but it's not. False advertising. It says it's free but it's not.
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
It was find, i am not sure why you would make anyone do this which makes it even more frustrating to have to use this site again
Thank you for taking the time to give us a good rating, and we apologize for any inconvenience! We're confident that Resume Genius will help you achieve your resume goals. The best in your job search!
Regards,
Resume Genius
I used them every time I need to build a resume for a new job they really hope with keeping track of my previous work experience and narrowing down my skills to find good employment
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Site was great and created a resume super fast but checking out I had to do it 5 times. I quit and came back a couple of hours later and it worked but almost left the site because of it.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
Thank you it was good experience especially when I don't have time myself
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
I had a great experience i was able to build my resume fast and easy hopefully now i can make the best out of my job opportunity thank you for the great experience
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Very easy to understand, i was looking for an easy resume template, and this came up in my Google search. I am glad it did as it is ticking all the boxes so far.
Thank you for your kind feedback! We’re thrilled that our tools made a difference in your resume process.
Regards,
Resume Genius
This really helped me create my Resume. The guided help and prompts gave me clarity in sifting through the most important pieces of information.
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
Мои навыки указаны на английском языке хотя большая часть резюме на немецком.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
Process was quick and simple but very misleading, says free all over google but when you finish, you cant do anything without paying.
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to be transparent about how our service works. While some features are part of a paid subscription, we also offer free resume templates that you can access and download directly from our website.
Many users find these templates helpful for creating their resumes without needing a subscription. You can follow the step-by-step instructions in the following link: https://www.tiktok.com/@resumegenius/video/7368691994987629841
Please let us know if you have any questions.
Best regards,
Resume Genius
This website specifically advertised free resumes. However, do not be fooled by that. You spend the hour+ of time putting together a resume that they end up hitting you with a fee if you actually want to receive your resume. They then, want you to pay a subscription to access your resume periodically. Very greedy system, that can't just be honest upfront or ask for a one time charge as it should be.
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
You should have been upfront that it would cost money!
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
Quick and easy no hassle thanks
Nice to navigate
Save and change features work surprisingly well
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
Good service well done easy to use opinion good user friendly
Thank you for your feedback. It´s good to know you found our website user-friendly and enjoyed your experience. We wish you the best in your job search.
Regards,
Resume Genius
Fbwrtbgepovndsjcvndosuvhoeavnlmc nzxlnoasdfhvlnzxlkco; zuhvoanv
Thank you for your feedback! We're confident that Resume Genius will help you achieve your resume goals. We wish you the best of luck in your job search!
Regards,
Resume Genius
Resume Genius helped me out when I was in a crunch. I needed a resume quick! The steps were quick and easy.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius