Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow ​ H.
Unfollow ​ H.
Share Review
Report Review

Great help and I really really deeply appreciate what you've been able to help me with

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Canada
1 review
0 helpful votes
Follow ​TANYA Z.
Unfollow ​TANYA Z.
Share Review
Report Review

I signed up as it said it was free and didn't require a cc and then i spent a bunch of time formatting a resume and it required me to sign up. I wouldn't have done it if I knew that. This is my complaint but the actual resume process was easy

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow ​Kyle F.
Unfollow ​Kyle F.
Share Review
Report Review

Great!
July 13, 2021

Great! I hope this is the start of beautiful relationship.

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow ​Katelyn L.
Unfollow ​Katelyn L.
Share Review
Report Review

Misleading advertisement saying the resume builder is free but in order to have access to the resume after wasting all that time creating costs money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow ​Brandon A.
Unfollow ​Brandon A.
Share Review
Report Review

I was led to believe this was a free resume through the initial template. The resume looks good, but I was intentionally misled regarding the purchase.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow ​Ahmed U.
Unfollow ​Ahmed U.
Share Review
Report Review

Cool and all but didn't expect payment at the end.

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow ​Jessica C.
Unfollow ​Jessica C.
Share Review
Report Review

I think it was pretty crappy that I as allowed to build the resume and then have it held hostage until I sign up for the free trial.

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

North Carolina
1 review
0 helpful votes
Follow ​Caleb E.
Unfollow ​Caleb E.
Share Review
Report Review

Very intuitive and efficient way to make a clean, finished resume.

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow ​Tonia P.
Unfollow ​Tonia P.
Share Review
Report Review

I am a little upset it said free resume then made me pay,

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow ​Chelsey U.
Unfollow ​Chelsey U.
Share Review
Report Review

It isn't free
July 13, 2021

It isn't free. I don't like that it's advertised as free but you must pay for a trial to download your resume. The only reason I did it is because I want my resume quickly and got tired of looking around at other (subpar) resume building formats. In another situation, I would have used something else. At least the template looks good.

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Indiana
1 review
0 helpful votes
Follow ​Alana X.
Unfollow ​Alana X.
Share Review
Report Review

Hello, overall my experience was great with the exception of when you Google, "free template" your site appears, but when you complete the resume you have to pay. Afterwards, making sure you call to cancel, otherwise you're charging a high monthly amount for this service which I think is way too high.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow ​Monique T.
Unfollow ​Monique T.
Share Review
Report Review

Great, will def try again
July 13, 2021

Great, will def try again. It was very easy and fast

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​ Z.
Unfollow ​ Z.
Share Review
Report Review

Advertise it was free and let you go through process and they charge

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow ​Catherine C.
Unfollow ​Catherine C.
Share Review
Report Review

It said free, but I had to pay to get my resume and cover letter after I already made it. I spent a lot of wasted time

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Georgia
1 review
0 helpful votes
Follow ​Jacobi B.
Unfollow ​Jacobi B.
Share Review
Report Review

It's great, the payment isn't that easy but it works well!

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Maryland
1 review
0 helpful votes
Follow ​Kimberly N.
Unfollow ​Kimberly N.
Share Review
Report Review

Super easy, very professional choice for building a resume and cover letter!

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow ​Molly F.
Unfollow ​Molly F.
Share Review
Report Review

Love the resume builder, there should be a warning that you only accept credit though

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​leilani P.
Unfollow ​leilani P.
Share Review
Report Review

A very cool
July 13, 2021

A very cool
and helpful program i feel like this is going to help

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
Follow ​Cristine F.
Unfollow ​Cristine F.
Share Review
Report Review

Great looking templates!
July 13, 2021

Great looking templates! Liked that I could go back and edit plus download in different ways!

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Michigan
1 review
0 helpful votes
Follow ​Kandice N.
Unfollow ​Kandice N.
Share Review
Report Review

Have used this website over 5 years and it has always been easy

Date of experience: July 13, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius