On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thanks for the ease of use and templates. I am excited to see how the resume works out for me.
It was a lot smoother to make a resume than I was expecting
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
I didn't realized till after filling out the resume that it was not a free. This site has great options so went ahead and got the 14 day trial.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
For one resume? $3? It should be free for one download. But it does look nice.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Was simple and quick to make. Hope it lands me my job!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Easy to do and great suggestions on the wording for the bullet points
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
This site made updating my resume SO easy. I was dreading it and Resume Genius did most of the work for me.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
Very simple and easy to use, best money I've spent.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
?
Thank you for your review, glad we were able to help
Have a great day.
Resume Genius
Amazing and would recommend others to use this site!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Nice, needed to apply for a manager's position at current job.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
Easy to use so far, just hoping that they have everything I need.
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
This has been an easy experience on building my first ever nursing resume!
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
I have been putting off making a resume for approximately 10 years or so for the simple fact that it was going to be tough and time consuming. This method made it relatively easy. Thx
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius
The beginning said it was free then the end made me pay for my resume.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
I don't think its fair you do all that work and have to still buy the template if it said free but the templates help a lot. Still there should be at least one general free downloadable template.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
Information from my CV builder got mixed up with my resume builder. And the information I deleted in the building section of my resume was still put on the final copy
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
The FAQ on the website states that the service is free, but the journey to download the file forces you into an "upgrade to pro" screen from which the only return is to close the tab, which means losing your work. They essentially hold hostage the file your worked on for an extended period of time, and force you to choose between losing it and signing up for one of two subscription services.
I reluctantly paid but will cancel the first chance I get.
Shame that they built it in this cunning way since the CV templates and the whole mechanism is actually great.
Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.
Thank you!
Regards,
Resume Genius
Good, just wish I had know prior to doing all the work there was a charge.
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Have a great day.
Resume Genius
First resume ive ever done was simpler then i thought it would ever be
Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.
Have a great day.
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, we truly appreciate your feedback, happy customers make our days brighter.
Have a great day.
Resume Genius