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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow ​Deepak D.
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You should start taking other payment options too.

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Tennessee
1 review
0 helpful votes
Follow ​Julia J.
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Love how it looks, easy to do...
July 13, 2021

Love how it looks, easy to do... have not done a resume in 20 years!

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
Follow ​Lola F.
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U waited to charge me until the end after saying u were free. That sux

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow ​Vince Q.
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Its ok
July 13, 2021

Its ok. I want to drop the title from my name header

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review, glad we were able to help

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
Follow ​Veronica Z.
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Simple process to fill in a professional looking resume

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Kentucky
1 review
0 helpful votes
Follow ​Lucas N.
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Warn people of a price before they fill this $#*! out

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow ​Nicolle P.
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I spent a lot of time putting in my info just to be charged at the end.

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​Morgan A.
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Gcjjdbsbjebenehebebejejebebehejebrbehekebebebbeheb

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message from to obtain your account details.

Thank you!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow ​TONYA T.
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Easy!
July 12, 2021

Easy! I searched for an easy professional resume and I found it!

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
Follow ​Allen U.
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I feel this kind of quality is well worth the cost, and I'm kind of a miser. XD

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Kansas
1 review
0 helpful votes
Follow ​Kelsey S.
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I like the services provided but when I type in free resume templates and this pops up I expect it to actually be free. Not cost me three dollars. Might be googles issue but still think it should be said.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow ​Ana M.
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Quick and easy!
July 12, 2021

Quick and easy! Variety of bullet points makes it easy to build a resume with valuable information. Appreciate the different layouts!

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​WILLIAM F.
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Very easy to use
July 12, 2021

Very easy to use. Upset I was forced to buy a subscription though.

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Missouri
1 review
0 helpful votes
Follow ​Benjamin J.
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Extremely easy and very helpful and suggestion of statements on work experience.

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

Kansas
1 review
0 helpful votes
Follow ​JaQuita Q.
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So far it's been great., I just hope I correct the alignment with the bullet points.

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
Follow ​Linda R.
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I love the ease of using the resume builder and the variety of resume templates

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow ​Tasha B.
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So far great
July 12, 2021

So far great. Really nice how it lays it out for you.

Date of experience: July 12, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Australia
1 review
0 helpful votes
Follow ​Trevor R.
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Bit clunky going between individuals and not being able to scroll and put bullet points in easily if you are copying roles.

Date of experience: July 11, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius

California
1 review
0 helpful votes
Follow ​Jesus T.
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Locking Resume behind paywall is unethical and bad business practice. There is no warning this is not a free website and service. Will be getting my refund as soon as possible.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 11, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow ​Karen H.
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The process was easy
July 12, 2021

The process was easy. My resume (the finished product) is polished and professional.

Date of experience: July 11, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, we truly appreciate your feedback, happy customers make our days brighter.

Have a great day.
Resume Genius