Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Katherine E.
Unfollow Katherine E.
Share Review
Report Review

It was easy to use, and all I had to do was answer the questions

Date of experience: November 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Meagan X.
Unfollow Meagan X.
Share Review
Report Review

Very helpful and than you for helping me start a new life!

Date of experience: November 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Jo H.
Unfollow Jo H.
Share Review
Report Review

Easy to do and appreciate the automatic choice of words or samples. Easy to edit.

Date of experience: November 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Bejide P.
Unfollow Bejide P.
Share Review
Report Review

Great, helpful, quick, and innovative website for help

Date of experience: November 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Mikaela V.
Unfollow Mikaela V.
Share Review
Report Review

There are no clear options on how to include a photo

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Mikaela,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Louisiana
2 reviews
0 helpful votes
Follow Bria V.
Unfollow Bria V.
Share Review
Report Review

It gives the illusion of being free… and at the very end charges you. Great resume building platform but should be upfront about the fact that it is NOT a free service.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Bria,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Ralph B.
Unfollow Ralph B.
Share Review
Report Review

It's been year's since I've needed a resume, and I just didn't feel like I could do it. But, Resume Builder, walked me through it, and made it a total Breeze!
Try it, You'll Love it!

Date of experience: November 30, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Mariah M.
Unfollow Mariah M.
Share Review
Report Review

The weird formatting used by much of the site has left something to be desired. Your payment scheme also seems to be almost predatory and is honestly unacceptable in this modern day and age. I expect loot boxes to be added by the next time I use this site.

Have a good day, sir.

Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you, Mariah. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Great
November 30, 2021

Great. Would have like to know that it was not a free service before spending the time to use it.

Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow ROBERTO A.
Unfollow ROBERTO A.
Share Review
Report Review

A convenient template that helped to reflect my working experience.

Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Samuel P.
Unfollow Samuel P.
Share Review
Report Review

Great Service for getting me a resume for applying for a job

Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow STEPHANIE M.
Unfollow STEPHANIE M.
Share Review
Report Review

It was good but your payment plan doesn't make sense.

Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Tom G.
Unfollow Tom G.
Share Review
Report Review

This made the process so much easier and it looks very professional and elegantly worded. I didn't like that at the very end when you went to go print it out...$2.95 please to print. "Face palm" of course you'd have to pay for a service like it this.

Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
0 reviews
0 helpful votes
Follow Nicolas Q.
Unfollow Nicolas Q.
Share Review
Report Review

Spent about 30 Minutes Building a "Free" resume when I go to download it, I am prompted to pay, shady practice, will actively avoid in the future

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Nicolas,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Annelise P.
Unfollow Annelise P.
Share Review
Report Review

Would prefer to be charged before building a resume, if cost were displayed upfront I wouldn't feel tricked.

Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Douglas M.
Unfollow Douglas M.
Share Review
Report Review

The Resume Genius does what it exactly says, professional outlines, dates, and up to dates templates. Wow!

Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Matt S.
Unfollow Matt S.
Share Review
Report Review

Nice and easy
November 29, 2021

Nice and easy. Love the format and the questions it asks to build a great history of experience

Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Danyel U.
Unfollow Danyel U.
Share Review
Report Review

Great!
November 29, 2021

Great! It was quick and easy and the resume is perfect. Just what I needed

Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Kaelin U.
Unfollow Kaelin U.
Share Review
Report Review

They said that it was free but it's really not. I'm annoyed because I did all of this work creating my resume & now I have to get out of bed to get my purse.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Kaelin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Ken A.
Unfollow Ken A.
Share Review
Report Review

Other than you spring the cost on people i like it

Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius