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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Veronica V.
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I believed it was free but had to pay to get my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Veronica,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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I'm so excited to use my new resume!
November 29, 2021

I'm so excited to use my new resume! I love it's look and am completely satisfied.

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Garrett U.
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Good, very resourceful and gives me new idea for new resume ideas

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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I was given the impression that this was a free service in helping create a Resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Vanessa,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow FELECIA T.
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It was very helpful
November 29, 2021

It was very helpful. Guided me through each part of the resume

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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This was pretty streamlined and great!
November 29, 2021

This was pretty streamlined and great! Looks amazing.

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow NEFFATEENIA S.
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I would definitely recommend this to everyone who is needing to create or update their resume.

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Dan F.
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It is good just a bit misleading about a free resume.

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Heather Y.
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Thought this was a free website/resume builder. Disappointed to learn after spending the time to create the resume that to download, I needed to sign up. Only advantage was the cost was minimal

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Marcie V.
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I like the system prompts that assist in getting the necessary information across.

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Susan V.
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Great!
November 28, 2021

Great! Easy to use and print out. Running for the board in my condo building and this will be fantastic!

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Krystyn O.
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So far so good
November 28, 2021

So far so good. We shall see if I get any bites on jobs I apply for

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Alexis C.
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Very quick!
November 28, 2021

Very quick! No stress or losing work when I nodded off I opened my work and it was still saved.

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

North Dakota
1 review
0 helpful votes
Follow Justin P.
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Great resume builder
November 28, 2021

Great resume builder. Not very easy to rearrange sections.

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Laura H.
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As long as I am able to cancel in 14-day trial period, I'll be happy

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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This was an easy way for me to create my resume after 27 years of not having to have one.

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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It says free, you build the resume then you ask for money... like alot of money 35$ a month? I could get better on fiver for one time payment

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Joy K.
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Very nice, simple easy, pleasurable, thorough, concise,

Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Would be 5 stars if you didn't say it was free and then charge me for it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 28, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Jacob,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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I feel that it was good I just can't wait to see what it looks like.

Date of experience: November 27, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius