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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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It's frustrating that the pro version is required in order to download/share the resume.
Need to tell people it cost money at the beginning
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great, it went very smooth and it was helpful so I liked it
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Free, until you try to download your created resume.
Hello Christopher,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Regards,
Resume Genius
Great! It was very helpful and fast to do it didn't take me long
Thank you for your review! Glad we were able to help.
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Resume Genius
Was fun and a very quick and easy process for short amount of time.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You should let people know that they have to pay first.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You said "Create your free resume" - Free, but then require a payment to download.
Misleading, fraudulent.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You build this whole "free" resume to find out you need to pay after
Hello Travis,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Said it would be free but after you make the resume it makes you buy it
Hello Brad,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Not genius... spent time filling in each page, still have yet to see the result. They couldn't take one of the payment types listed as accepted. Frustrating.
Hello Dena,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It was quick and easy and the end result I could not have worded my resume any better. The experience was as though a professional helped me with my resume. I highly recommend!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Its good just want to see what happens from here ask me in a week.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It does include proof reading without a extra charge
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Called customer service where I was not given direct answers and when I asked to escalate to a manager, I was told they would simply take my number and call back at their convenience. YOu nearly lost the sale.
Hello Raquel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Quick and easy and it has awesome templates to choose.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy and amazing options for development of a resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love this awesome service! It was fast and easy just the way I like it.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
This site let me get all the way to end of my resume building and then charged me to save it or download it or print it even though they advertised free option.
Hello Zachary,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great, a little worried about the recurring fee if I decide not to do it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius