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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Easy to use. Allows for lots of detail and advises you.
Did not allow the career objective to auto populate
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Did the process to build the resume then i have to pay without any indication that i have to?
Hello Anthony,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Easy to input information, not liking all the template options yet. Aslo seems misleading to state it is a "free" resume site
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It really sold it as free and then when i spent all this time working on it, i couldn't skip the trial and had to buy it. Not ok.
Hello Rebecca,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Super fast, easy to follow and professional layout
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This has been the fastest and easiest way I have ever updated my resume. The guided questions and suggested responses take all the guess work out of how to get your experience and skills recognized by employers and recruiters.
We’re thankful for the amazing feedback you have given us!
Regards,
Resume Genius
The resume builder is great, but the 'free' with the bait and switch at the end is really aggravating. If I wasn't on a timeline I would have just walked away. If you had advertised it as just couple bucks up front, it would have been a very different experience.
Hello Madison,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
This was supposed to be a free service. Now that Iv spent all this time making my resume, I have to pay just to download it. I would've been fine with that had I known upfront.
Hello Cintona,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Thought I had option to add photo also thought it was free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great. A lot easier to rebuild a resume. Very helpful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super easy! Never knew a resume would be this easy!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It was fast and easy to use. Especially when preparing a resume at the last minute.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Enjoyable and like the formatting. Reasonable price
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Awesome it will make my job application easier and convenient
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The subscription price is too high, but otherwise, this software is solid.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I love it. It helps me a lot by making thing easier. All I did was insert my information and it help create it.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
When you advertise something as free and then charge for a finished product it makes me want to tell you to eat a bag of $#*!s
Hello Jeffrey,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius