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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Stephanie X.
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It was very easy to use and it was formatted the way i wanted it.

Date of experience: December 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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I love how it pretty much guides you the right direction and lets you fill in the blanks.

Date of experience: December 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Maine
1 review
0 helpful votes
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I was so stressed thinking about how to format a resume. This was so easy and very worth the 3 dollars it cost to put it together for me. I would recommend to everyone.

Date of experience: December 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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They loop you into paying a small fee for what seems like a free tool

Date of experience: December 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
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Grateful
December 29, 2021

Grateful.
It came to the rescue when I really needed it!

Date of experience: December 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Georgia
0 reviews
0 helpful votes
Follow CHINETHA Z.
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My experience was good i just hope there is no hidden fees later to come with this app

Date of experience: December 29, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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Honestly this has been very helpful and not stressful at all.

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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It was quick and easy process
December 29, 2021

It was quick and easy process. But it did delete my saved work the first time and I had to redo it.

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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It says the resume builder is free then you charge me. False advertising...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello James,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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The platform provides a smooth and easy way to build your resume

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ellie H.
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Maybe you should mention that you will charge before I take the time to input all my information =0

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ellie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Hannah E.
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Great help with formatting
December 29, 2021

Great help with formatting. Don't like that it's advertised as free but later requires money

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Tara G.
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Great interface, easy to use great recommendations

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Nice interface
December 29, 2021

Nice interface. $2.75 for free trial is okay, but not technically a free trial.

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Brian C.
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Very easy to use and quickly builds a professional resume.

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Angie J.
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Wish I could edit formatting more of resume and make more customized.

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Peggy X.
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I love things that are straight forward
December 29, 2021

I love things that are straight forward. Thank you for creating a document that provides suggestions and makes it easy to create a nice resume.

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Audrey Z.
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Very helpful, give me a peace of mind, and a better possibility of getting the job.

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Massachusetts
2 reviews
0 helpful votes
Follow Craig Y.
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Excellent application with lots of flexibility in creating a well-tailored resume

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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It was easy to use
December 28, 2021

It was easy to use. I loved it. Will definitely recommend.

Date of experience: December 28, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius