On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Helpful but didn't expect to have to join to obtain the "free template"
Very well designed and organized service. Contains all of the information necessary and gives advice when available
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Great! Friendly Interface that is super efficient to type out resumes.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said was free then forced me to pay - BS / Scam, but I'll take it since I spent 4 hours on it - F U
Hello Royce,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Really simple to follow along and ended with an excellent resume to use right away
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It doesn't say a charge until you get to end. You should let people know ahead of time.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to input and transfer your drafted resume onto a template.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for helping me start my career with a professional resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I like the easy quick process, how things are formatted, and the many different formats available. It puts your information in for you and provides a pdf version after!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Program provided the best descriptions to describe my skills.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super effing simple. I'm tired as heck and I completed my resume in 15 minutes.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good, my experience was awesome, easy and exciting. It was a quick process.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very simple and clean with a better than excepted result/
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This whole thing was great except the pay wall that was thrown at me out of no where
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great for resume building, but does not let you know up front how much it costs.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
In a few words, absolutely amazing! The suggestions were endless and an incredible amount of work must have been put into this project. Congratulations on a job well done.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
An incredibly clean and hassle free experience that delivered a smart end product. My only criticism is that I can't manually change the order of listed skills and experience.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to navigate, anyone can make a resume on this site!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Price was misleading. Created multiple typos when I uploaded a previous resume. Payment method is picky.
Hello Carina,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius