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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Career Objective didn't give you the ability to be added with the option of changing careers or being open to other or any opportunities
Very professional templates, much better than my Word document templates. Online blogs had useful tips and advice!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love it! Process was very easy to give my resume an updated look.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
This has made my day so much easier and it was fun!
Thank you for your review! Glad we were able to help.
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Resume Genius
This is the first time I've EVER felt good and confident about my resume in years! This site is wonderful, easy to use and navigate, and SUPER GENIUS. I feel I will have a great opportunity at landing the job of my dreams really soon. This site is very helpful and affordable.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
The parsing of the existing PDF resume needs work. First letters on lines were removed/cut off.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use, not too expensive, several formats to choose from.
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Have a great day,
Resume Genius
Quick and easy, eloquently added the professional objective
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very simple, and right to the point. I like that I was able to edit off of my old resume. Thanks!
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Bait and switch. "Free" resume advertised until work is done and then you need to pay to download it!
Hello Amanda,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
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Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
To see my boring Resume brought to life in so many exciting formats all at once gave me a new hope.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for not making me pay for a full monhtly subscription just to alter my resume slightly. $3 is very fair
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love it, it's a great online experience to have to help
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great! Awesome tool that has professional templates.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
You charged to get the resume and promoted it like it was free!
Hello Stephanie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great very fast and easy. Payment didn't take long to process. Thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use. Intuitive formatting was appreciated
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy but more information than I could ever think of
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The site was ok as far as functionality, however; there was no indication that the site would cost money until I spent two hours typing in all my info. It may only be 3 bucks for 14 days, but people looking for a job don't always have 3 bucks to spare!
Hello Karen,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius