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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Linda T.
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Career Objective didn't give you the ability to be added with the option of changing careers or being open to other or any opportunities

Date of experience: January 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Very professional templates, much better than my Word document templates. Online blogs had useful tips and advice!

Date of experience: January 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Barbados
1 review
0 helpful votes
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Love it!
January 1, 2022

Love it! Process was very easy to give my resume an updated look.

Date of experience: January 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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This has made my day so much easier and it was fun!

Date of experience: January 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
0 reviews
0 helpful votes
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This is the first time I've EVER felt good and confident about my resume in years! This site is wonderful, easy to use and navigate, and SUPER GENIUS. I feel I will have a great opportunity at landing the job of my dreams really soon. This site is very helpful and affordable.

Date of experience: January 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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The parsing of the existing PDF resume needs work. First letters on lines were removed/cut off.

Date of experience: January 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Easy to use, not too expensive, several formats to choose from.

Date of experience: January 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
0 reviews
0 helpful votes
Follow Kaitlyn M.
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Quick and easy, eloquently added the professional objective

Date of experience: January 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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Very simple, and right to the point
January 1, 2022

Very simple, and right to the point. I like that I was able to edit off of my old resume. Thanks!

Date of experience: January 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Bait and switch
January 31, 2022

Bait and switch. "Free" resume advertised until work is done and then you need to pay to download it!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Amanda,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

California
0 reviews
0 helpful votes
Follow Albert C.
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Date of experience: January 1, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Angela W.
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To see my boring Resume brought to life in so many exciting formats all at once gave me a new hope.

Date of experience: December 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Thank you for not making me pay for a full monhtly subscription just to alter my resume slightly. $3 is very fair

Date of experience: December 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
0 reviews
0 helpful votes
Follow Jannie N.
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Love it, it's a great online experience to have to help

Date of experience: December 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Shana G.
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Great!
December 31, 2021

Great! Awesome tool that has professional templates.

Date of experience: December 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Stephanie L.
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You charged to get the resume and promoted it like it was free!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stephanie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow TITUS F.
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Great very fast and easy
December 31, 2021

Great very fast and easy. Payment didn't take long to process. Thank you

Date of experience: December 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Angela E.
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Very easy to use
December 31, 2021

Very easy to use. Intuitive formatting was appreciated

Date of experience: December 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Danelle U.
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Quick and easy but more information than I could ever think of

Date of experience: December 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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The site was ok as far as functionality, however; there was no indication that the site would cost money until I spent two hours typing in all my info. It may only be 3 bucks for 14 days, but people looking for a job don't always have 3 bucks to spare!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 31, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Karen,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius