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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Was amazing... you guys kick $#*! and take names when it comes to streamlining your clients into a check mate situation where they need to pay your fee.
I love that it helps you with suggestions pertaining to each job experience so you are not wording it incorrectly.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
All is nice, but kind of annoying there is the charge at the end.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Hope this payment is once. Do not collect my money intermittently or as you please
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really solid, however I did not like the surprise payment at the end.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This site made building a professional resume fun and timely.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Should have let me know upfront there was a charge.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was the best and easiest resume I have ever done
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I am amazed by how easy is to do a resume with this site.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
OMG! You helped me to create an amazing resume in minutes! Thanks so much!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Your service was listed as free. Then after one has put time towards it, no option but to pay. A scam.
Hello Lawrence,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It was advertised as free but asked for a payment (less than $3) to access the document.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So easy to use and I love the products that were built. So fast and easy!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Take "Free" out of the advertisement. The service wasn't free because to do anything with what you have made requires you to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
There is nothing I hate more than writing a resume. Resume genius actually relieves all the stress and tension that go with the resume writing process.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Love the resume building, Do not like the force sell. Being upfront is best in my book.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I had to rewrite alot of the resume as the content I posted did not align with structure/format. Good experience overall.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was labeled Free, but then you have to pay to use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius