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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow GERARD C.
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I had to rewrite alot of the resume as the content I posted did not align with structure/format. Good experience overall.

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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It was labeled Free, but then you have to pay to use

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Jordan
1 review
0 helpful votes
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V
December 23, 2021

V. good for using the application and very nice experience

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Love the interface, interview-style questions, tips, and suggested career objective.!

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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So far my experience with using this website to general a new resume for myself has been a very positive experience. I would recommend this site to others looking to update their resume.

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
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Some of the text did not transfer smoothly, but overall great system!

Date of experience: December 23, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Dakota
1 review
0 helpful votes
Follow Anastasia V.
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Just spent almost two hours on my "free" resume that makes you buy a subscription to save it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Anastasia,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Michigan
0 reviews
0 helpful votes
Follow Dustan K.
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Classic thought it said free and got duped at the end

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Dustan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Raheleh G.
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Everything was good about them only they are a little short in job titles also they don't have the option to add summery to your resume

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow gavin K.
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Let people know you charge before they build there whole resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gavin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great service
December 23, 2021

Great service. Gets you from nothing to something of quality.

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow MICHELLE Q.
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Highly recommend & well worth the extremely low cost!

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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I did not read at the beginning regarding the fee. I would have used another company.

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
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Great
December 22, 2021

Great. Loved the experience. Very smooth and easy to use.

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Mutoni R.
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So easy but didn't know I had to pay until the end lol.

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Michelle N.
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Worked well, thanks!
December 22, 2021

Worked well, thanks! I had to write my own career objective thing because the auto-generated one didn't work well for the position I was applying for, but it still gave me a good idea of what one should look like

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

South Dakota
1 review
0 helpful votes
Follow Elizabeth V.
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I wanted to change the title under my name and was not provided that option

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Willette Y.
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When looking up free resume services you pop up. Lie

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Hello Willette,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Rachel R.
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Your ad said free on google so i want my money back this is so dumb

Date of experience: December 22, 2021
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius