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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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ResumeGenius helped me quickly and easily build my resume for my dream job!
Should have disclosed that a fee is required.
Maybe do free templates and some you pay for, or pay for some features and others are free etc
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Listed as a free resume builder; spent an hour on my resume only to get charged to actually download it. Now I have to cancel the trial so I don't get a stupid charge every month that I am sure like other subscriptions will take forever to process
Hello Amanda,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Advertised as free throughout the entire process, just to get to the end and have them say "Okay, it's going to cost you money now if you actually want your resume you've created."
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I wish I had known you would charge before I filled it all out. Also $25 after two weeks seems very expensive.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I like the templates, fonts, and how simply the website is.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I like the UI, I like the suggestions and editability, I like the versatility in how I receive my final resume.
I would change this: Allow edits to the category titles. Ex: "Additional Skills" "Career Objective" would be text boxes.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent. Quick and easy. Very helpful with suggestive details regarding job descriptions.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy steps, up to date on resume trends, and numerous formats to choose from
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's good I like how fast I was able to fill it out
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
$25 recurring after 14 days is $#*!ty practice and you know it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I really wish you would state that using your site is NOT FREE until you get to the end where its all done and ready to download and you already put all your info in... I'm pretty irritated about this.
Hello Mikela,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great! Easy to use and process with simple and seems to be a good site for building resumes.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I was under the impression that the resume was only 2.95 because I only need one for a one-time usage but, I will be billed something else.
Hello Anitrea,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I would first like to say the service the website provides works very well. But the practices of the company is poor. Initially I received emails of my first charge of 2.95 then stopped receiving all emails. I had thought my subscription was cancelled until a 24.95 charge hit my account. Actually in the previous month without realizing it. They do not email or send you receipts or a change of status of your subscription plan. They hope you forget and do not see the charge to keep receiving 24.95 from you every month. I receive a 50% refund which is not terrible but is bad after the lack of communication from the company.
Hello Jerame,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Demanding payment after resume creation is predatory
Hello Logan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
So far I found it easy to navigate & fill in contents through all the fields, But I guess some required features are missing such as moving fields up or down
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to set up my resume. Took about 5-10 minutes.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far so good. I just purchased the monthly account and am looking forward to the extra features.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius