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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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It was very good until I clicked edit my resume and took me to a loading screen that never loaded. I had to exit out and re-login to my account about an hour after creating a resume to get it.
Easy and concise. Very well organized and user friendly
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use and intuitive for the most part. There was a problem with the upload of my resume but it was easy to resolve.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Said free and yet it was not free at all! False advertising I feel.
Hello Tiffany,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Very easy to fill out resume, but thought it was free!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So easy to import current resume and get a fresh, exciting format!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super helpful hints to be able to creat the body of the resume. Only complaint, some people don't have an email address as a reference i wouldn't make that part mandatory, there should be an option to omit that from the reference lit
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I loved the options that were presented and how easy it was to do
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you so much Resume Genius for regularly throughout the years providing excellent service and as a fabulously helpful resource for my resume and cover letter needs! I so appreciate you being there for me. Thanks again!
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
I was under the impression that this service was providing me a "free" resume template. But when I went to download it after already investing 40 minutes creating the resume, I could not download the resume I had created unless I paid the $24.95 fee. It's enraging. It feels like trickery. I've gone ahead and paid the fee because I appreciate the template and I need the resume. But this feels very dishonest and leaves me feeling like I've had a terribly dishonest service here :(
Your expensive as $#*!.
$25 for a resume?
Bull$#*!!
I'm trying to find a job, not spend money.
Hello Chantel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Please add a spot for linkedIn and other various items
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I like the simplicity of the site. It gets all the notes that are jumbled in my min of paper, and that is appreciated.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Helpful in building a resume, I am a bit rusty but it turned out well.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Takes the hassle out of creating a resume. Genius idea!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very helpful and easy to use guides for anyone to put together a resume that looks professional
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Informative and easy to use! I love that I can take my time and have great options to choose.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Been charged twice to use service during trial period
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I did not realize i would have to pay to download my one resume until after i spent time get all the info in the system.
Hello Zachary,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius