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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow kelly K.
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Thanks, I found this online and it was great, it uploaded my old resume and I made the necessary changes in minutes!

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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My experience was good
January 19, 2022

My experience was good. I don't understand why it says free and I got to pay for it

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Connie V.
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Simple and easy and love the selections of layout for your resume

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Spain
0 reviews
0 helpful votes
Follow Marta P.
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Great resume builder and super user friendly, although tere should be a disclaimer that you have to pay for the resume before submitting all your information. I would be happy to pay for it but I don't like surprises.

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
0 reviews
0 helpful votes
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It was easy i guess but i had to change a lot of things.

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Not so bad but the font is kinda small so had to modify

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ashly F.
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Says free
February 18, 2022

Says free. Does great Lays everything out for you then makes you pay at the end after hr+ building your resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ashly,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

California
0 reviews
0 helpful votes
Follow Shillette Z.
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Quick and easy to navigate through and great formats of resumes to choose from.

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Colby T.
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Helpful and suggested ways to fill out complete resume.

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Pretty good experience, need more in the sports management area

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Africa
0 reviews
0 helpful votes
Follow Deidre C.
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Very professional, and accurate
January 19, 2022

Very professional, and accurate. Most certainly feel confident about being successful after this resume.

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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To be honest I love it and it's a great help w people that don't know how to do a resume

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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You guys advertised free resume builders but at the end you charged me to build myself. I can respect the hustle though, you knew I needed this resume and forced me to result in paying you $3 excuse me my apologies $2.95. That doesn't change the fact that I'm mad I allowed myself to do it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kevin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Miracle L.
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I feel like this website was not upfront about their membership fees at the beginning of the process and to that extent I felt like my finished CV was then used as to make me pay by force because of all the time and thought I had already put into writing it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Miracle,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Maria B.
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So far I haven't seen the finish product but is was all good.

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Patrick U.
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Thanks it has been a long time since I've had a resume.

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
0 reviews
0 helpful votes
Follow Noah Y.
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Very helpful!
January 18, 2022

Very helpful! Makes writing a good-quality resume easy for anybody

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Colorado
0 reviews
0 helpful votes
Follow Amy A.
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I love how easy this made it to put together my resume. It took the stress out of the whole experience. Thank you!

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
0 reviews
0 helpful votes
Follow MiLinnda F.
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Nice looking resume, and the process was very easy to complete.

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Carol Q.
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I was told that this was free
February 17, 2022

I was told that this was free. All I needed was a resume and went through all the trouble to make it and found out at the very end when I was already trying to print it that it is NOT free and also has recurring charges. I am not happy with the false advertising because it is too late to go to someone else once you get to the end!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Carol,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius