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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The only thing I would improve would be to pay for services individually.
My Anxiety with a resume goes insane. I am so happy this was so easy!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Intuitive, easy to navigate, visually appealing templates.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far so good, interested in seeing my results. Resume looks amazing.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great very helpful profile. Will recommended to family and friends
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said free resume builder and your not told that you have to pay after going thru process. False advertisement
Hello Mary,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I will be able to comment from a better standpoint after I see the finished resume. Thanks!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was really educative and informative. It very good. Am grateful
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super easy to use! I spent a fraction of the time I normally do when updating my resume, and I've literally never been able to make it look so good on my own. Thanks Resume Genius!
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
I thought it was very easy and simplified. I was dreading updating my CV / Resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I feel totally Cat fished. You implied from the Google search that the resume was free. Then once I had entered all the data you charged me. I will not recommend your service.
Hello Eddie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great way to build resume. I love the description that is built
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Overall it was a great streamline process to putting together a resume.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Easy to use and gives a great looking finished product!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Awesome just simply awesome, process was super fast and easy. Couldn't have asked for an easier experience.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Very easy to use and I really like the way your software helps you along in completing your resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Very nice templates and fill-in-the-blank format for filling in the resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Excellent. Does exactly what you expect, at a better quality
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This resume looks so professional and was easy to create!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
A subscription being a last minute reveal is awful.
Hello Timothy,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius