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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
0 reviews
0 helpful votes
Follow Dana E.
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The only thing I would improve would be to pay for services individually.

Date of experience: January 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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My Anxiety with a resume goes insane
January 20, 2022

My Anxiety with a resume goes insane. I am so happy this was so easy!

Date of experience: January 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
2 reviews
1 helpful vote
Follow Mark G.
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Intuitive, easy to navigate, visually appealing templates.

Date of experience: January 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
0 reviews
0 helpful votes
Follow Jerica J.
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So far so good, interested in seeing my results. Resume looks amazing.

Date of experience: January 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

India
1 review
0 helpful votes
Follow Natara K.
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Great very helpful profile. Will recommended to family and friends

Date of experience: January 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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It said free resume builder and your not told that you have to pay after going thru process. False advertisement

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mary,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Abisola V.
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I will be able to comment from a better standpoint after I see the finished resume. Thanks!

Date of experience: January 20, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Jamin W.
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It was really educative and informative. It very good. Am grateful

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

TW
1 review
0 helpful votes
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Super easy to use!
January 20, 2022

Super easy to use! I spent a fraction of the time I normally do when updating my resume, and I've literally never been able to make it look so good on my own. Thanks Resume Genius!

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Nevada
2 reviews
0 helpful votes
Follow MILLIE T.
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I thought it was very easy and simplified. I was dreading updating my CV / Resume.

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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I feel totally Cat fished
February 19, 2022

I feel totally Cat fished. You implied from the Google search that the resume was free. Then once I had entered all the data you charged me. I will not recommend your service.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Eddie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Lofredo Z.
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Great way to build resume
January 20, 2022

Great way to build resume. I love the description that is built

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
0 reviews
0 helpful votes
Follow Lauren X.
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Overall it was a great streamline process to putting together a resume.

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Pennsylvania
0 reviews
0 helpful votes
Follow Rachel S.
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Easy to use and gives a great looking finished product!

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Cameron M.
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Awesome just simply awesome, process was super fast and easy. Couldn't have asked for an easier experience.

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Nevenka J.
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Very easy to use and I really like the way your software helps you along in completing your resume!

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Alisa V.
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Very nice templates and fill-in-the-blank format for filling in the resume

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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Excellent
January 19, 2022

Excellent. Does exactly what you expect, at a better quality

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Logan F.
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This resume looks so professional and was easy to create!

Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Timothy E.
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A subscription being a last minute reveal is awful.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Timothy,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius