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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I throughly enjoyed the process of how you were able to communicate how I needed to do or write whatever was you needed.
I appreciate everything. Thank You Kindly.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It is terrible that you advertise a free resume and then charge to actually get it.
Hello Rachel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I searched for a free resume builder. If I am not told that I will be paying before I make my resume, then you are potentially wasting customers time and are being misleading.
Hello Bryan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great Overall. Very simple to use, but had some quirks (forcing you to use phone numbers and dates, and not providing enough space for a reference's job title were a couple)
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I didn't like the fact that after spending all my time and energy, when I am ready to print the resume it's asking for money. It should have been clear and mentioned in the beginning. Then I would have felt like it was a choice. I find it a bit like a scam and dirty marketing strategy.
Hello Aziz,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Efficient and helpful in filling in the areas I am unsure about
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use and I love the prompts. I wish they were more up front about the pricing though.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I used Resume Genius when I retired from my banking job after 22 years, the step by step was easy in Sept. 2021 and is still easy in Jan. 2022. FYI every job I applied for I received and interview and a offer. Offers from two difference county Sheriff offices, one from the hospital and; and offer for an admin. Position in a near by county. I accepted the job at the hospital because it is part time. Thank you Resume Genius!
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
I enjoy the variety of options for the resume formatting. The guided questions simply the process.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy. The hardest part was to choose from the many template options.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I enjoy the layout and ease of creation for the resume templates.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Loved it. I was a little rusty in the resume department as I didn't need to update mine for over 7 years. Resume genius is so easy to use and my enjoyed my experience while using it.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Professional templates that allows for different preferences
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Your website said it was a free resume template, but I had to pay to use it. It would have been nice to know that before I spent the time.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Like the format don't like the deceptive approach.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The templates could be cooler for the automatic $2.95 sort of boring design options
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love the quickness and ease of doing a resume this way
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The main page said it was free, but then you would not allow me to get the my resume without a payment. Very false advertisement, I will cancel once I have my resume.
Hello Chandra,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Great software! User friendly and includes plenty of solid resume templates. The only change I would make is to allow sections to be rearranged when building a resume for when job applicants wish to list something higher up than the resume after adding a section.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius