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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Nigeria
0 reviews
0 helpful votes
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Extremely helpful and stress free
January 18, 2022

Extremely helpful and stress free. Really appreciate

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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$3.00 is not too much to pay but the website said "free."

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
0 reviews
0 helpful votes
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Site was shown as FREE resume builder
January 18, 2022

Site was shown as FREE resume builder --- could not access resume without payment. False advertising.

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Sherries Q.
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Great, easy way to create an awesome resume. Love this website

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Spend a large amount of time inputting information before you are even informed that it will cost money to get your resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Russell,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Sommer K.
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False advertising
February 17, 2022

False advertising. Says FREE resume but will not give access without payment

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sommer,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Kenneth G.
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Only not giving 5 stars because limited use; so far very helpful!

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Ngutor N.
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The Procedure is standard as well as educative, I got more insight as graduate looking to be employed.

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Samuel W.
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Simple, concise, and ready to use with little or less expertise

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
2 reviews
0 helpful votes
Follow Kathi H.
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Let me see how it downloads and works through monster and LinkedIn. Also how it's printed.

Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Dakota
1 review
0 helpful votes
Follow Philip I.
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Tells you its free in the beginning, then charges you after the work as been done.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Philip,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Charlotte N.
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Should be up front about charging someone for the resume

Date of experience: January 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Stephen C.
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Hope it's worth the price of admission. Not "free"

Date of experience: January 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Utah
0 reviews
0 helpful votes
Follow Sydney C.
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Great experience
January 18, 2022

Great experience. False advertising about it being free and not having to give card info.

Date of experience: January 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Lenell K.
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My experience so far is that it was relatively easy to write my resume.

Date of experience: January 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Virgil F.
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Very easy, will see how it does with job call backs.

Date of experience: January 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Joe B.
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The recommendations are so helpful to put the resume together.

Date of experience: January 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
0 reviews
0 helpful votes
Follow Keith S.
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Everything was great a lot of help making my resume with out the stress.

Date of experience: January 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Zach Z.
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It is advertised as free, but we can't even do anything with the free content. Otherwise, it is excellent.

Date of experience: January 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
0 reviews
0 helpful votes
Follow DANIEL M.
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Still a little hard to find the resume format needed

Date of experience: January 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius