On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like it so far... I will know how much more I like it if I get the Job. Fingers Crossed.
Good experience building the resume not happy about paying for it though but its not the end of the world
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Why no section for websites, you're out of date, its 2022
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome! Great stuff with wonderful recommendations and wordings.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
You said your site was free several times then charged at the end once the resume was complete
Hello Shiloh,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Just charge the one time thing. No one needs a subscription.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was able to build the resume I need and hopefully add to it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So I had to use three different cards to purchase my resume I built all of them had more than enough money on them finally on the third card it let me buy my resume other than that I'm happy I like the layout and the overall look of the resume but fix your payment system as people do not like putting several credit card numbers online for security doesn't matter if it is encrypted people don't like that and I'm one of them it's frustrating especially if it takes over an hour to pay for a service you just put over an hour into building the resume.
Hello Johnny,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Really helpful and much quicker than if I had to make one from scratch!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Didn't know there was a fee until very end. Was under "free resume builder" then poof, after spending the time to make it find out there's a fee. But, unfortunately in today's world, I expected it. $2.95 to start isn't bad- just wish it was not hidden.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Did not know you were gonna charge me till the end!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Surprised that it charged me after the fact. Was impressed with the fill in options
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great, a friend recommended Resume Genius and I am very happy with the outcome of my new and improved resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I LOVE LOVE this site. Although I have made myself a nice resume, this just gives you things to spruce it up for you. Also. The COOLEST feature is that you can choose from the drop down boxes and get choices; as some have trouble coming up with descriptions even if you are well versed! Thanks Resume Genius
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
The website says free and then after completion comes the fee. Disappointing.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to navigate. Had a clean, professional-looking resume completed in 30 minutes.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This service is pretty awesome however it shouldnt cost monthly it should be a one time fee.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The most quickest and proficient way to build a professional template/resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Asked helped questions to get the right things on my resume!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Unbelievably easy to use, gives amazing results. So happy I found this!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius