On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good nice and easy and very convenient for making the resume
It's disappointing to have this touted as a free service, only to be charged in the end and have a trial I will need to opt out of.
Hello Joan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Add said FREE, but it's not. Now I feel obligated or I can chose to spend 2 more hours rebuliding the resume somewhere else.
Hello Kristin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
This was the 1st resume I did in over 25 years. Very easy to do thank you..
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great and easy to use to build my first resume. Thanks
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Misleading, it is not free. Subscription plan makes no sense for a resume builder and is a scheme to get extra money for those who forget to unsubscribe.
Hello Kyle,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Well, it was advertised as a free service and then at the end you charged 2.95 for the service. Bait and switch.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was easy to follow and asked for relevant criteria
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You should say there's a fee it's very upsetting when u wait till everything is done
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome experience with the website and the process.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said it was free and lured me in. I did to much not to buy it so you got me but you could have been more honest.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I started under the impression that this would be free. After investing the time to build my resume it was sprung on me that it isn't in fact free. The resume itself is nice and the builder was easy to use. I just feel like I was deceived into visiting this website.
Hello Bradly,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
So far, so good. Would be a bit better with the ability to rename some of the labels, like "Career Objective" and "Additional Skills", but all of that can be done in the Word document, so definitely not a deal-breaker.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was an easy and quick way to put a work history together.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Had to go through three cards and my PayPal before it would accept payment. All FDIC banks and all with more than enough to cover 2.00 trial period. Get your payment system issues corrected and extend the trial period from 2wks to 30 days without increasing the trial period cost and you will have a five star product.
Hello Angela,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It would be helpful to edit the headlines like ("Additional Skills") and to split resume into two pages.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super easy to just jump right back into membership!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great resume sight thanks you, easy and fun to use
This is a very simple and reliable way to create a resume. It is easily done in 15 minutes or less.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius