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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Ron A.
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Fairly easy & quick thanks for bailing me out at crunch time two thumbs up. Great job guy's

Date of experience: February 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Easy way to follow the step, even for me with no experience in technology.

Date of experience: February 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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Great
February 18, 2022

Great. Easy format, nothing to complicated, there's no time out, so you can take your time

Date of experience: February 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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I wish it had been made obvious that I was going to have to pay to get access to my resume once it was completed.

Date of experience: February 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Kelly H.
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So much more efficient than I could have been in crafting my resume!

Date of experience: February 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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The 24 hour free is misleading cause you have to pay for the print, but if you get the job I guess for less than a hamburger at a fast food place you get a resume.

Date of experience: February 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

India
1 review
0 helpful votes
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Asking for money before providing service, not at all professional. Also, should have informed about the charges on the landing page. Would not recommend to anyone. Highly Dissatisfied.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Monimoy,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Makayla W.
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Next time make sure to make people aware of payment before starting

Date of experience: February 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Mikyta R.
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It was not clear that there would be a charge to obtain the resume before creating it. It breaks my confidence in the company when practices are not clear or in the very fine print.

Date of experience: February 18, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Rebecca P.
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You said this was free, and then I had to pay for it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rebecca,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Daniel O.
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You lied to me about this being free, but the resume looks good and was easy to fill out. I want to be mad but I can't really.

Date of experience: February 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Rosalia S.
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Wonderful options, detail, and recommendations to help me spice up my resume with professionalism and class. Thank you ResumeGenius <3.

Date of experience: February 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jennifer M.
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Love to get a resume done so quickly and look so good!

Date of experience: February 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Good to start my new job and better life skills for sure

Date of experience: February 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Idaho
2 reviews
0 helpful votes
Follow Donna V.
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Easy to Edit, quick
February 18, 2022

Easy to Edit, quick. There is no room for special experiences, however (I was a member of a National Org. Which I couldn't add.

Date of experience: February 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Jenny V.
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User friendly, lets see if I can get some attention with this resume template.

Date of experience: February 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Karen I.
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Easy to use and creates a top notch professional resume

Date of experience: February 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Heather F.
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Super easy and fast!
February 18, 2022

Super easy and fast! Like that there are many format options.

Date of experience: February 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Scott W.
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It appears more than acceptable and I look forward for success.

Date of experience: February 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Idaho
1 review
0 helpful votes
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Great product, but I don't appreciate that it all looks like it is free... until the end when they charge... after an hour or two has already been spent on it. I would prefer to know the cost up front.

Date of experience: February 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius