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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Worked well -- Thanks! Maybe consider adding more industry categories for jobs in the drop down. I was looking for construction and it was not an option.
Quick and easy to use! Made the process less stressful than other resume building sites I've used in the past. I only have 4 stars because it is not infact free but the 14 day trial is very affordable.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
This was a well experience. Overall, very quick and efficient.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Simple template and genius way of word suggestion and resume import.
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Resume Genius
It was so easy and quick to make up a remarkable eye catching resume. Thanks
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Resume Genius
I dont see the results and I cannot leave a fair review
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Resume Genius
It was very easy and quick to do. Very affordable.
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Resume Genius
*******222
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Resume Genius
Hiding your pricing model till the end is dishonest and scummy
Hello Ann,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It was easy to create a resume. There were a lot of great information I didnt think to put on my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Super quick and easy to use. I really like the variety of resume layouts that are offered.
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Have a great day,
Resume Genius
Super easy initial set up and modification to tailor your resume to fit specific employers needs.
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Have a great day,
Resume Genius
Easy to use and helpful to get the juices flowing.
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Have a great day,
Resume Genius
Pretty good, wish the cover letter experience was better.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I love it because I've used it for more than one resume and I love the results
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Have a great day,
Resume Genius
Was under the impression that the resume would be free. However, upon finishing, I was prompted to pay for the resume. I believe that this site is dishonest when stating that you can create free resumes.
Hello Cameron,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Make the payment more up front and stop trying to take people's money. Or make sure you dont show up on google for free resume sites. Or add a free option
Hello Danielle,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I really liked using this because I was anxious about putting together a resume. This program really helped.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was an easy process and fill very satisfied with the result
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Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you! We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius