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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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How tf you gonna advertise as "free" nd then charge $3
Very limited functionality. Contact diego on your tech issues team for more info. I asked for basic features and you guys dont have it at all.
Hello Kunal,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Quick and easy. Very professional looking options.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was a great and easy way to get a resume in minutes.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The only things I am disappointed in was the fact that it wasn't actually free as it originally advertised. There's a join us fee before you can download or print or email anything.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Some professional titles are simply not found on your database. No samples that correlate to a specific title can be found for certain professions.
Hello Evelyn,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Super clean and love the features. Shame I have to do all the work for 45 minutes formatting my resume only to learn it's gunna cost me to download it. Seems sleezy. Shame on not letting the user know upfront.
Hello Samuel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Quick and easy, and I like the different formats you can choose from!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great suggestions for people who haven't had to produce a resume is years
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use and very helpful with suggested wording.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Ok but I am not happy that I am to be automatically billed 25$
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love this web site it is the easiest by far for completely making a professional resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
جيدة لكن تحتاج معلومات اضافية عن باقي حيات الشخص
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I enjoy the the time making my resume like the different options I had
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very good service. Very fast and simple. Would highly recommend to someone who struggles with wording
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Said it was free and I have to pay for my resume, not happy.
Hello Jack,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Y'all are dead TRASH AF for advertising as free and then sneaking a funky $#*! $3 14 day trial fee. As an organization, y'all broke as $#*! and get no $#*!es and that's on my dead! If I don't get a response I will be in contact with the BBB (Better Business Bureau) TUH!
Hello Nicholas,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message from Trustpilot shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I wish I could write out the full months under experiences. I am a writer and there should be punctuation or it needs to be written out. Would be nice to change fonts. Otherwise, this is amazing.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
It said this was free at the start, but yet you charged me for it.
Hello Terry,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kane,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius