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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Loved the examples they gave you to use for the job descriptions
It said free resume builder and no sign up until I had finished the resume. Please cancel my subscription immediately.
Hello Siyovush,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Wow! The fastest resume building tool ever! I never leave reviews but this was tool deserves 10 stars!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I like using templates to make things look good and process was easy I just wish it was free
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The process was very easy and has multiple lay out options.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Don't advertise yourself as free just to ask for money at the last second. As soon as I download this resume I'm canceling my plan.
Hello David,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
It was ok, just makes you do things that's unnecessary
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Pleasant I suppose, not sure yet, I am still looking for a new job
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Wasn't aware of the charge for a pdf file when this site is listed as free please be more transparent, but great job on the process was able to build a resume in no time
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was very simple and easy. It was like a breeze and I truly appreciate that.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Making my resume with this site was quick and easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was not aware this would cost money until after I spent the time building my resume. If there is an option for a free resume it was not shared at any point.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It just took a while for me to compose the resume, I had not use this program before', I am ok ay with paying the $2.95 for a copy of the resume, but all of the information used to compose this resume with was my information. I liked your templet lay out. I don't like to have to pay an additional $14.00 after four days of an additional resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love the resume that I have managed to make, A lot of help and many designs.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It has been quick and easy to polish my old resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Was led to believe this was a free service. Incredibly misleading.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
ResumeGenius provides formatting for lengthy work experience.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Incredibly helpful and easy to use software and program
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love it you guys are life saver thank you so much
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius