On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
ResumeGenius helped me to make my resume in a pinch.
The cover letters are extremely robotic reading...
But my main complaint is the monetization practices.
I am happy to pay for the services, As is obvious by my ability to do this review... but the way it deploys and obscures the actual prices, for a service that shouldn't even be a subscription in the first place really leaves a bad taste in my mouth...
Especially since they make no effort to tell you anything about the monetization till the absolute last step, demonstrating they are more than happy to waste your time in an effort to twist your arm into signing up for an overprice subscription.
The only reason I spent the money here at all is because this application is time sensitive and, as noted above, they already wasted most of my available time. I will be ending my subscription and will not use the service again in the future purely on principle. And thats a shame, because the builder itself was actually quite nice.
Hello Robbie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
This is very intuitive and saved me a lot of time.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It helped me organized my thought. Very useful tool.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy enough to navigate, and the resume looks nice.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Said it was free to build until you choose to download
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Pretty good experience as long as I can cancel services easily.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This resume template is easy to follow and understand
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Too expensive- why $25 every month to get one copy of a resume? Gave 2 stars only because the template was pretty good. Job descriptions and suggestions were extremely limited. Search for a quality assurance nurse came up with no results. That is a pretty popular field. I'm in a hurry to get a resume but definitely won't be using or recommending this site.
Hello Ramona,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Love it! It helped me before and I believe it will help again!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I have been really happy with the ease of the website and the professional product product produced by this program-
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I spent hours only to find out I had to pay at the end. Advertisement stated free
Hello Stacey,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
As long as I remember to cancel after the 14 day trial, this was awesome!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was not informed beforehand that i will get charged for making a resume
Hello Hashem,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Nice but let me know I have to pay before I spend all the time making the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The simplicity of the template make it easy to work on the resume. My information were quickly fixed
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Excellent experience and will recommend to my friends
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very helpful since I'm a college student, and never filled out a resumé like ever.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Wonderful web I will recommended all my friends to use this web
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was not informed that I need to pay in order to download my resume. This information should be more evident.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius