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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It's was simple, fast and self explanatory. Thank you!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I truly enjoyed the experience from ResumeGenius. This was very friendly software that assisted and gave recommendations
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Wasting my time and energy perfecting my resume just to get charged when your website said "free downloads". Tired of false advertisements.
Hello Emellie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Best application in the market so far. Has helped me advanced in my career tremendously.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So helpful! Haven't done a resume in years - this made it so much easier!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It was all right. I could have been morally prompts to help us to fill out the application. It's better but I don't know wasr my first time making a resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very enlightening, really helped me build a better resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to use, however I wish the terms of billing and amounts didn't feel like I was somehow being hooked into a product that otherwise was not worth the amount being requested. My Netflix is around $15.00 a month and it streams movies to multiple people and platforms.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good, easy to use, decent templates without much work
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was unable to correct a "fatal error" that was appearing on my resume even though I was editing-it still appeared on my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Fairly easy to use although many career, etc., choices are not included
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Simple and easy way to create a resume without the hassle. I would definitely recommend.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You guys suck! Make me write all my resume just to sneak in a fee at the end, didn't want all my time to have gone to waste so I had to pay. Dirty sneaky marketing methods.
Hello Matthew,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I didn't like that I had to pay a fee to download one resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume Genius is a great way to build a resume with little to no effort!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use and excellent formatting and impressive automated suggestions.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I love the ease of use and the adaptability of being able to put what I want. The only reason i'm giving it 4 stars is because you have to pay for being able to download the finished product when I thought it was a free service.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Payment requirements should have been made clear before creating a resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Best resume website out there by far. Not only do you create an impressive resume that looks professional, you accomplish it with ease via the many tools they provide.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius