Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
Follow Kelli J.
Unfollow Kelli J.
Share Review
Report Review

I typed FREE resume builder so I was surprised to be charged but it's so minimal that it's nothing to be too concerned with.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Tyson B.
Unfollow Tyson B.
Share Review
Report Review

I like the program, but if you're going to charge for your service, you should say so up front.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Tony R.
Unfollow Tony R.
Share Review
Report Review

Very helpful resource
March 28, 2022

Very helpful resource. Very simple and easy to use.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Janeliz L.
Unfollow Janeliz L.
Share Review
Report Review

Love it, super simple and easy
March 28, 2022

Love it, super simple and easy. Finished in 10 min.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Tiffany T.
Unfollow Tiffany T.
Share Review
Report Review

Web site kinda of lags and has some bugs between pages

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Snizhana N.
Unfollow Snizhana N.
Share Review
Report Review

Great website!
March 28, 2022

Great website! I was dreading and procrastinating on making a new resume, but this website made it easy and it looks great.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Philippines
1 review
0 helpful votes
Follow Jaramie I.
Unfollow Jaramie I.
Share Review
Report Review

Satisfying ive been worn out to create my cv but here its perfect thank you

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Dennis J.
Unfollow Dennis J.
Share Review
Report Review

Very easy and friendly to navigate
March 27, 2022

Very easy and friendly to navigate. Excellent price.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Carl U.
Unfollow Carl U.
Share Review
Report Review

Good easy to do
March 27, 2022

Good easy to do. I would recommend it to a friend.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Dylan A.
Unfollow Dylan A.
Share Review
Report Review

Efficient, resourceful and professional templates.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow COSMIN U.
Unfollow COSMIN U.
Share Review
Report Review

Great help to get you started on your next career path!

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Arthur C.
Unfollow Arthur C.
Share Review
Report Review

You advertise free resumes, but make people pay to actually access the resume they spent so long creating. It's false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Arthur,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Richard U.
Unfollow Richard U.
Share Review
Report Review

Very quick and easy, would've been nice to be able to type stuff in manually when I got to the template but I imagine it has something to do with preventing someone from easily copy pasting it.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Kearsten A.
Unfollow Kearsten A.
Share Review
Report Review

Awesome and professional
March 27, 2022

Awesome and professional. Also very user-friendly and quick.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Joan Q.
Unfollow Joan Q.
Share Review
Report Review

Hopefully it was good
March 27, 2022

Hopefully it was good. I haven't been able to see my resume yet. I signed up for a free resume template and all of a sudden I had to pay for it.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Altus D.
Unfollow Altus D.
Share Review
Report Review

I really enjoyed using Resume Genius. It was very easy to navigate.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Tristan S.
Unfollow Tristan S.
Share Review
Report Review

I chose this company because it advertised free resumes. I just paid to have my resume, so obviously the ad is lie. I will be canceling.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tristan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

Good i enjoyed seeing the different templates to choose from

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Richard X.
Unfollow Richard X.
Share Review
Report Review

Very easy to adapt my 20 year old resume to a more updated format.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Ricky V.
Unfollow Ricky V.
Share Review
Report Review

Great and easy to complete
March 27, 2022

Great and easy to complete. I look forward to using it in the future

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius