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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Pablo Y.
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Seamless and effective
March 28, 2022

Seamless and effective. Glad I chose this site for resume building!

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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This was an easy process to create a professional resume

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
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Advertisement of "no CC" or "free" is fraudulent. I'm sure you've covered the legal basis with small print, but I clicked on your link assuming it was actually free. I have now spent so much time on this page that I am forced to pay or start over with a resume builder that holds to their word. I'm so angry at the time I have wasted and I can only hope this $3 will actually pay off. My mistake for not looking more thoroughly into your website.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brianna,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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It is working for what I need currently. Thank you

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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I cant get rid of the heading under my name which I want to remove

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Very simple to use and only took 15 minutes so pretty sweet

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Super easy step by step...
March 28, 2022

Super easy step by step... dreaded making a new resume and this was a pleasure to work through.

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Great overall, easy to use and quick process. Enjoyed the feature that recommends key phrases related to your profession

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Did have different formats and didn't have a one time charge for service

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jamal,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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"Free" is misleading and required me to enter my credit card information after filling out my resume for 2 hours. Of course, I paid the $2.95 for the time I spent entering my info and learning how to use the platform. That said, I plan on cancelling as soon as I finish typing this.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Bryan,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Resume Genius was fast and easy
March 28, 2022

Resume Genius was fast and easy. I would use it again.

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Mark M.
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You need to say up front that there is a fee, I searched for free template.

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kelsey I.
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I dont like that I can't change the career objective header

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Edwin O.
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Thank you was well done I needed it fast for interview

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Would have paid to just get resume without a subscription

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
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Great experience!
March 28, 2022

Great experience! Helpful tools to create a descriptive resume. Wish there were more templates.

Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Omozusi W.
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Not so cool, after saving to put my card details, when i mistakenly left that page, my details weren't saved.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Omozusi,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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The whole 'free resume builder' thing is very misleading. Spent hours building it on your website only to basically be forced to pay since I can't go back to the previous page. Extremely unprofessional and untrustworthy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello John,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Janelle C.
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Very easy to use, and a great selection of templates.

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Adrianna C.
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Awesome tool to assist with someone like myself who has not made a resume in years

Date of experience: March 27, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius