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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Makes it very easy to create a resume with suggested skills
Had a bit of trouble on the payment page, but asides from that... been a great platform to work off of.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I don't like that I searched "Free Resume Builder". Your site advertises in the description that it is a free service, but in fact isn't. I still ended up purchasing because I had spent so much time, it was infuriating that I was going to have to re-do the work I had already done.
Hello Monique,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was fine but I was under the impression these were free resume templates/
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love how easy and helpful it is! Also taught me a lot about resumes through the process.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Took to long to download. I like the format however I have not been able to download it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So professional-looking and easy questions to answer.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for allowing me to build my resume. I'm a college student, so I really appreciate it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Unreasonable that I am being charged to save my resume. Can't afford this.
Hello Caleigh,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
First one that popped up. It went fine. Easy to use, but this box is annoying as it makes you leave a review.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very good I'm going to spread the word about these services.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Satisfied, was very easy to follow instruction I thought this was free but I'm fine with the low payment
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Not enough template options to be charging $25 for. Website is easy to use and has nice designs. Other than that only complain is high price. You do not have the option to download unless you pay
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was easy and quick, since i dont know how to make a resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good templates and easy to fill and they are ready
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume builder really helps, especially for new jobs seekers that just graduated fro m college
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love this site, makes it so easy to put my own resume together, easy to edit and find out how to edit, print, etc very well laid out! Bravo
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Resume Genius Blocked my account after i flagged my credit card due to them over charging me.
Hello Stacey,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Really user friendly tools. I got my resume done in about an hour. Which is way faster than it would've taken me.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Pretty easy to use and helpful with suggestions for improvement
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius