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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The step-by-step approach made it easy to follow. I really loved the suggestions(advice) made on the side for each step. Great app!
This was an easy process but pretty sure it said "FREE" then i was hit with the charge at the end. I'm not very happy about it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The experience was very nice very simple an easy, I didn't expect underlying fees and I'm glad I didn't because there weren't any!
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Resume Genius
Just let us know BEFORE starting that IT IS NOT FREE. Last time I put my browser on your page, friends will be warned about this page as you don't inform your're not a free CV maker.
Hello Joaquin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was fast and quick and satisfying.It showed me and taught me a lot.
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Resume Genius
The process was very easy. Hoping the resume format is easily uploaded and accepted by employers
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Have a great day,
Resume Genius
Why I can't make my resume as word document why its just pdf?
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Have a great day,
Resume Genius
Great experience. Nicely designed templates to create a more productive resume.
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Have a great day,
Resume Genius
I was under the assumption that this was a free service and I didn't need to provide a credit card. Once I did my resume. I was unable to download it until I paid a fee using my credit card.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Waited to last minute to ask for payment, looked for free resume template
Hello Nathan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Advertised it was free and.at the end asked. For. Payment.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great and very easy to use. It was a breeze and really like it
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Have a great day,
Resume Genius
Easy to fill out and so many professional looks to choose!
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Have a great day,
Resume Genius
I signed up for this yesterday and did a resume for someone and it said I had unlimited access to templates, but now I am being charged again?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I researched free resume building sites, ResumeGenius has information on the web that says it is free. Once I built my resume there is a pay wall. Low fee, but still disappointing. Other than that, I think it's a great site.
Hello Kimberly,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Advertised as free on google search but it's not. :(
Hello Zachary,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
This was easy and painless. The formats are amazing and give me many options for the layout.
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Have a great day,
Resume Genius
Google searched and thought this was a free site, misleading. Got to end after working for 30 to 45 minutes and had to pay $25 for 4 weeks? And then it recharges? EXPENSIVE. Maybe $25 for the year.
Hello Michele,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Paying is a surprise you find only after you've completed your survey. Its less than $3 but sneaky way to go about it. Ill be cancelling after resume downloads.
Hello Nathaniel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Not actually free, baited into buying the trial version.
Hello Tylar,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius