Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow Kathryn G.
Unfollow Kathryn G.
Share Review
Report Review

Swrkvcnxbzvbn vcbnbgdsafhsgdjfndgsdgfndhgsafgsdhgsfshg

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Katherine I.
Unfollow Katherine I.
Share Review
Report Review

Great and user friendly site that produced a professional looking resume in a very short amount of time. Will definitely recommend and use again in the future!

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Nick Q.
Unfollow Nick Q.
Share Review
Report Review

Reviews that say free and then u charge me. $#*!ers

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nick,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Arsh R.
Unfollow Arsh R.
Share Review
Report Review

I like the layouts and also it`s helpful to have templates

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Joan D.
Unfollow Joan D.
Share Review
Report Review

It would have been nice to know that this wasn't free at the beginning of the process.

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Kristian A.
Unfollow Kristian A.
Share Review
Report Review

Don't advertise free resumes when they're not free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kristian,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Taylor E.
Unfollow Taylor E.
Share Review
Report Review

It was very easy to use
April 10, 2022

It was very easy to use. I definitely would use it agin

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Christine K.
Unfollow Christine K.
Share Review
Report Review

Your service is listed under "Free" Resume builders, then surprise at the end there is a charge if you want to keep all of your work!

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Excellent Resume and Cover Letter templates that look professional, sharp and unique. I will definitely be using ResumeGenius in the future! Keep up the excellent work!

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Utah
1 review
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

A little upset that when you first start your resume on here it states it free then you get to the end and it's not free. Its really frustrating.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Amanda,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Lisandro B.
Unfollow Lisandro B.
Share Review
Report Review

...
April 10, 2022

...

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Frances K.
Unfollow Frances K.
Share Review
Report Review

Quick and easy!
April 10, 2022

Quick and easy! Templates are exactly what I was looking for.

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
3 reviews
0 helpful votes
Follow Christy L.
Unfollow Christy L.
Share Review
Report Review

Subscription cost and cancellation required phone call is bull$#*!

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Jacob P.
Unfollow Jacob P.
Share Review
Report Review

False advertising
May 10, 2022

False advertising - you said the download was free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jacob,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Paula M.
Unfollow Paula M.
Share Review
Report Review

Thanks for making it quick and easy. The end result is professional and a up to date Resume. Awesome, thanks from Lafayette, La.

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Stacie A.
Unfollow Stacie A.
Share Review
Report Review

Nothing but stress and then bam having to pay when it said free at start.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stacie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

Lots of layouts to choose from, love the help with wording

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
2 reviews
0 helpful votes
Follow sheila Z.
Unfollow sheila Z.
Share Review
Report Review

I already paid the fee once and now admin again to print

Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Rhonda S.
Unfollow Rhonda S.
Share Review
Report Review

Y'all had a add free then had to pay for it so now I had to my card information out there scared of that stuff

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rhonda,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Stephanie M.
Unfollow Stephanie M.
Share Review
Report Review

So relieved that this website provides a walk-through experience of how to write your resume.

Date of experience: April 9, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius