Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Jake W.
Unfollow Jake W.
Share Review
Report Review

Very good website and great experience overall. However, not displaying that this is a subscription based service or the payment tiers until after I spent 2 hours on the resume is a dark pattern and you should feel ashamed.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jake,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Jacob V.
Unfollow Jacob V.
Share Review
Report Review

Trying to find statements to help me with my skills

Date of experience: April 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Armenia
1 review
0 helpful votes
Follow Yervand L.
Unfollow Yervand L.
Share Review
Report Review

The resume configuration is not flexible enough. There are places where I would like to add bullet points or change the font to italic, but I can't.

Date of experience: April 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Luis S.
Unfollow Luis S.
Share Review
Report Review

I was in a dire need of making a resume, and i didn't have any prior knowledge on how to make one, until I used ResumeGenius, which helped me exponentially

Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Heather O.
Unfollow Heather O.
Share Review
Report Review

It was a bit difficult at first, but once I understood how it works, it was quite helpful.

Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow woodly L.
Unfollow woodly L.
Share Review
Report Review

Resume genius, is really a genius when it comes to building a resume. They have everything you need.

Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Nathan J.
Unfollow Nathan J.
Share Review
Report Review

Extremely convenient and easy to use. Not to mention affordable.

Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Sara Z.
Unfollow Sara Z.
Share Review
Report Review

Like the set up however i just wanted to make up some different style resumes, so I won't keep but the 14 days

Date of experience: April 16, 2022
Michigan
1 review
0 helpful votes
Follow Katie V.
Unfollow Katie V.
Share Review
Report Review

I really like how easy and convenient ResumeGenius is. But I don't like the price.

Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Montana
1 review
0 helpful votes
Follow Catherine O.
Unfollow Catherine O.
Share Review
Report Review

Had to re-type some line over multiple times because was not able see full line I was trying to correct due to your space format.

Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Ben U.
Unfollow Ben U.
Share Review
Report Review

Made it seem free, hard to find where to cancel, just in general felt like a dishonest business.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ben,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Katherine A.
Unfollow Katherine A.
Share Review
Report Review

Easy to enter the information and have it formatted

Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Paolo W.
Unfollow Paolo W.
Share Review
Report Review

The expertise
April 16, 2022

The expertise - wow!
The convenience - beyond words!
The price - heavenly!

Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Olga P.
Unfollow Olga P.
Share Review
Report Review

It was a easy website and fast
April 16, 2022

It was a easy website and fast. I highly recommend.

Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
2 reviews
0 helpful votes
Follow John W.
Unfollow John W.
Share Review
Report Review

So easy and efficient, glad I found this site to make my resume.

Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Jack N.
Unfollow Jack N.
Share Review
Report Review

Quick and easy lots of templates to choose from. Advice, make a summary field at top after name like a thesis statement before going into "experience."

Date of experience: April 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review

It is quick and easy
April 16, 2022

It is quick and easy. No hassles with ease and is friendly.

Date of experience: April 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Anthony Q.
Unfollow Anthony Q.
Share Review
Report Review

It was surprisingly convenient and I didn't have to many problems trying to set up my resume.

Date of experience: April 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Juliette A.
Unfollow Juliette A.
Share Review
Report Review

I had an easy time making my resume. I just had to put in all the basic information they asked for and it gave me plenty of different layout options for my resume!

Date of experience: April 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Pa U.
Unfollow Pa U.
Share Review
Report Review

Using ResumeGenius has been easy to use and helpful.

Date of experience: April 15, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius