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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to use. Multiple intuitive options and displays.
Way too much money and for it being a monthly charge of $24 is ridiculous
Hello Tiara,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was a good experience I liked that it was a low cost and it was easy to use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Advertised as free but costs after all the work of putting the resume together is complete. Wont be recommending to others
Hello Savonne,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Be upfront about 3 dollar charge. I know it's not much, but I can see why people get turned off by it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Building my resume' was so easy with Resume Genius.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My first attempt to pay was refused due to some issue
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great! It helped me through the whole process and walked me through every stage
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was duped into paying for something I thought was free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would rather pay a flat fee than for a membership but was happy with the quality of the resume and ease of building it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use. Structured. Wonderful suggestions. Creative. Extremely helpful.
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Have a great day,
Resume Genius
Great experience and easy. Love the options. Excited about my resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very good website and great experience overall. However, not displaying that this is a subscription based service or the payment tiers until after I spent 2 hours on the resume is a dark pattern and you should feel ashamed.
Hello Jake,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Trying to find statements to help me with my skills
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Have a great day,
Resume Genius
The resume configuration is not flexible enough. There are places where I would like to add bullet points or change the font to italic, but I can't.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was in a dire need of making a resume, and i didn't have any prior knowledge on how to make one, until I used ResumeGenius, which helped me exponentially
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was a bit difficult at first, but once I understood how it works, it was quite helpful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Resume genius, is really a genius when it comes to building a resume. They have everything you need.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Extremely convenient and easy to use. Not to mention affordable.
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Have a great day,
Resume Genius
Like the set up however i just wanted to make up some different style resumes, so I won't keep but the 14 days
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius