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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I tried this just for "fun" to see how it would turn out and I'm very pleased with the results. I got exactly what I had hoped for, what a great service! It saved me hours of my life.
Had an editing problem which could have been taken care of much sooner had iI known that I had to purchase it first
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume Genius was easy and fast and not frustrating at all.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Payment was a big issue… I don't know why but it kept coming up as a scam it was difficult to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I canceled a day late. I thought I did it sooner. They were not helpful and even though I paid for a month of use I'm no longer allowed to use what I paid for. It's free to build your resume you can not download it for free. I would look else where.
Hello Mollie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The formats are good and the easy setup is good. But $24.95 a MONTH!?!?... is $#*!ing $#*!ed. Write it or update, pay save and $#*! off n' cancel.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use…even for me Excited to see my different resume choices!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Unprepared to have to pay, advertised as a free service, no mention of charging for download
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Like the option of templates and easy to put a resume together quickly.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Fast easy and nice professional looking resume/cover letter.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Helped me a lot build my resume thank you. It was very helpful
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good they were very helpful and it was easy to complete
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very quick and easy. Pleasantly surprised at the numerous format options!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I virtually got to the end result of my resume and I had a hard time returning to the page where I'd be able to select the design. It's probably not difficult and I know it's very possible to still do so, however it wasn't as obvious to me besides choosing text size. This would be my only complaint, but very easy to use and intuitive. Appreciate it.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Their services is a top notch, I am fully satisfied and comfortable with their services
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use once I figured out how to reformat so I could see the screens to fill them out
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Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius