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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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There are a few things I can't figure out how to change and I am fairly tech savvy.
Very easy and well equipped with helpful features, or course the essay/overview part is a little unnatural in my opinion, it's very well done for such a system.
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Resume Genius
Very easy to edit my resume, although the transfer of my file into it didn't quite go right, things were kind of jumbled up. Very disappointed that I have to pay a subscription when the ad certainly implied that it was free. Free up to a point, I guess.
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Resume Genius
Was not made 100% aware I would need to pay for a subscription to access my resume. Would have appreciated being made aware BEFORE inputing all my information. I will say the process is smooth and the templates are very nice.
Hello Lauren,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Resume Genius
Quick, concise, streamlined; What more could you ask for to maximize your time and efforts!
Thank you for your review. Glad we were able to help.
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Resume Genius
Overall very helpful, but my resume is for a scholarship not job, and there was no option for this
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Resume Genius
Easy but need more options for career change choices.
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Resume Genius
I hate that it markets itself as free then I have to pay to get the resume
Hello Cortney,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I wish this would have told I would have to pay before I finished everything. Easy to use, though.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and very streamlined. I've never had a resume before, so this was perfection!
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Resume Genius
Great experience. User friendly, easy to navigate!
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Resume Genius
I wish that they would not try and write career objectives for me. That's kind of ridiculous.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Website makes you pay $3 for a free trial that if you don't cancel, takes $25 a month for getting a stupid resume.
Hello Jonathan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very cool! Recommended language for experience. Easy to use. Inexpensive. If you need a refresh on your resume, I highly recommend this.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Your page initially said free. You should be more upfront about the costs.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was under the impression from the opening page of the site that this was a free service and after having done as much work on this as I have feel like it would have been a waste of time not to pay.
Hello Juan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I haven't done a resume in years and was procrastinating doing so, but ResumeGenius made it easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Honestly a scam. Who needs a monthly subscription for a resume? I've spent about 75 dollars just trying to get this thing downloaded.
Hello Halo,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very helpful and accurate. Easy to use and can't wait to see how well it does with updates.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
In need of updating my resume quickly and easily...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius