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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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It is quick and easy
April 16, 2022

It is quick and easy. No hassles with ease and is friendly.

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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It was surprisingly convenient and I didn't have to many problems trying to set up my resume.

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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I had an easy time making my resume. I just had to put in all the basic information they asked for and it gave me plenty of different layout options for my resume!

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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Using ResumeGenius has been easy to use and helpful.

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
2 reviews
0 helpful votes
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Quick and easy!
April 16, 2022

Quick and easy! Really enjoyed using it and would recommend

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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$300/ year for a service I will only require periodically?!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Abigail,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Quick and Easy to use, I had a writers block trying to do my own resume but ResumeGenius made it work!

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
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Awesome program
April 15, 2022

Awesome program. It made building a resume stress free and easy.

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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I kind of got lost here and there
April 15, 2022

I kind of got lost here and there. The system kept freezing, but besides all that, it was okay.

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Easy to use
April 15, 2022

Easy to use. Resume genius provides accessible fast ways

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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Amazing!
April 15, 2022

Amazing! Super fast and easy and makes a quality resume!

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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It was good but I dont think that you should be charged for trying to find a different job

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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The only negative was being totally misled that your service was free when I started.

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Delaware
1 review
0 helpful votes
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Could not have written it better!
April 15, 2022

Could not have written it better! Plenty of formats and descriptions to choose from, makes an excellent resume that clearly conveys objectives

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
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Young man looking to start a career and with no knowledge on writing a resume. This program helped me in how I should be looking to word what I want to say professionally and efficiently.

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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I like how the program assist with the step-by-step process.

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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Pretty helpful, finished what i needed to get done

Date of experience: April 15, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
3 reviews
10 helpful votes
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Seems like a bit of a bait and switch by having the payment only mentioned after we finish entering in all of our information. Not a terrible price for the convenience though.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 14, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Daniel,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Awesome experience, cant wait to find a better job with a super cool resume

Date of experience: April 14, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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Am working on building a narrative, not chronological resume - we'll see - for now I'm working on a base template. I do not know however, why my debit card was rejected - I've checked with my bank and re- entered it several times correctly. I used an alternative, but question as to why this happened.

Date of experience: April 14, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius