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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It is quick and easy. No hassles with ease and is friendly.
It was surprisingly convenient and I didn't have to many problems trying to set up my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I had an easy time making my resume. I just had to put in all the basic information they asked for and it gave me plenty of different layout options for my resume!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Using ResumeGenius has been easy to use and helpful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick and easy! Really enjoyed using it and would recommend
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
$300/ year for a service I will only require periodically?!
Hello Abigail,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Quick and Easy to use, I had a writers block trying to do my own resume but ResumeGenius made it work!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Awesome program. It made building a resume stress free and easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I kind of got lost here and there. The system kept freezing, but besides all that, it was okay.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Amazing! Super fast and easy and makes a quality resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It was good but I dont think that you should be charged for trying to find a different job
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The only negative was being totally misled that your service was free when I started.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Could not have written it better! Plenty of formats and descriptions to choose from, makes an excellent resume that clearly conveys objectives
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Young man looking to start a career and with no knowledge on writing a resume. This program helped me in how I should be looking to word what I want to say professionally and efficiently.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
I like how the program assist with the step-by-step process.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Pretty helpful, finished what i needed to get done
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Seems like a bit of a bait and switch by having the payment only mentioned after we finish entering in all of our information. Not a terrible price for the convenience though.
Hello Daniel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Awesome experience, cant wait to find a better job with a super cool resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Am working on building a narrative, not chronological resume - we'll see - for now I'm working on a base template. I do not know however, why my debit card was rejected - I've checked with my bank and re- entered it several times correctly. I used an alternative, but question as to why this happened.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius