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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Amazing and professional help. Overall great experience
It should be one time payment for the resume instead of the monthly fee. Id rather just pay $15-20 per resume than sign up for $3 just to cancel immediately.
Hello Giovanna,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Awesome and very helpful easy to learn and to feel up to park with the new work world
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good program to make your resume, quick and easy to use
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I have ADHD and I often find it difficult to focus on writing or compiling anything like this but this website has made creating a well put together resume easy
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Your website stated there was a "free template download". Yet I still had to pay 24.95 for your service.
Hello Jacob,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
I would've loved to know the service isn't free. However, I've spent time inputting my info and the website is easy to use so I started the trial.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The imported information from my previous resume was not correct whatsoever. Process was easy and resume looks good though.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The service is great. Very easy to use and the provided templates are very simple and professional.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I wish there were a few more templates, allowing for some more customization of the design of the resume. Specifically I mean the graphics and such used in certain templates
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I tried this just for "fun" to see how it would turn out and I'm very pleased with the results. I got exactly what I had hoped for, what a great service! It saved me hours of my life.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Had an editing problem which could have been taken care of much sooner had iI known that I had to purchase it first
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume Genius was easy and fast and not frustrating at all.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Payment was a big issue… I don't know why but it kept coming up as a scam it was difficult to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I canceled a day late. I thought I did it sooner. They were not helpful and even though I paid for a month of use I'm no longer allowed to use what I paid for. It's free to build your resume you can not download it for free. I would look else where.
Hello Mollie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The formats are good and the easy setup is good. But $24.95 a MONTH!?!?... is $#*!ing $#*!ed. Write it or update, pay save and $#*! off n' cancel.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use…even for me Excited to see my different resume choices!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Unprepared to have to pay, advertised as a free service, no mention of charging for download
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius