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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Like the option of templates and easy to put a resume together quickly.
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Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
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Resume Genius
Fast easy and nice professional looking resume/cover letter.
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Resume Genius
Helped me a lot build my resume thank you. It was very helpful
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Resume Genius
Good they were very helpful and it was easy to complete
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Resume Genius
Very quick and easy. Pleasantly surprised at the numerous format options!
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Resume Genius
I virtually got to the end result of my resume and I had a hard time returning to the page where I'd be able to select the design. It's probably not difficult and I know it's very possible to still do so, however it wasn't as obvious to me besides choosing text size. This would be my only complaint, but very easy to use and intuitive. Appreciate it.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Their services is a top notch, I am fully satisfied and comfortable with their services
Thank you for your review. Glad we were able to help.
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Resume Genius
Easy to use once I figured out how to reformat so I could see the screens to fill them out
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Resume Genius
I love it. The computer input the information in quickly. It was an easy to understand method.
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Resume Genius
It was very easy. Not complicated and flexible. Highly recommend.
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Resume Genius
OMG, that was the easiest resume I've ever created. Simply Genius!
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Resume Genius
Good. Templates are a little inflexible and will require editing after download. Some templates did not line up bulleted items correctly and was unable to make Latin words italicized.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
There are a few things I can't figure out how to change and I am fairly tech savvy.
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Resume Genius
Very easy and well equipped with helpful features, or course the essay/overview part is a little unnatural in my opinion, it's very well done for such a system.
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Resume Genius
Very easy to edit my resume, although the transfer of my file into it didn't quite go right, things were kind of jumbled up. Very disappointed that I have to pay a subscription when the ad certainly implied that it was free. Free up to a point, I guess.
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Resume Genius
Was not made 100% aware I would need to pay for a subscription to access my resume. Would have appreciated being made aware BEFORE inputing all my information. I will say the process is smooth and the templates are very nice.
Hello Lauren,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Quick, concise, streamlined; What more could you ask for to maximize your time and efforts!
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius