Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
735
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Abagail R.
Unfollow Abagail R.
Share Review
Report Review

Your program has been a stress relief as I have been looking for new roles.

Date of experience: April 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Brian I.
Unfollow Brian I.
Share Review
Report Review

Great i3nfinf3ndo3p3pnji4fi4pbfp34bfj44f

Date of experience: April 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

France
1 review
0 helpful votes
Follow MAXIME N.
Unfollow MAXIME N.
Share Review
Report Review

I really like the choice of frameworks?/ templates

Date of experience: April 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Caitlin E.
Unfollow Caitlin E.
Share Review
Report Review

Easy and quick!
April 24, 2022

Easy and quick! Great help for last minute resume building!

Date of experience: April 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

India
1 review
0 helpful votes
Follow Tulika O.
Unfollow Tulika O.
Share Review
Report Review

You do not disclose that to download the resume one needs to pay... it is like taking undue advantage of an individual's situation

Date of experience: April 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Ashley F.
Unfollow Ashley F.
Share Review
Report Review

Just fill in the blanks and they make it for you, sounds good to me

Date of experience: April 24, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Georgelle T.
Unfollow Georgelle T.
Share Review
Report Review

This seems to be a pretty easy way to complete a resume

Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Alex Q.
Unfollow Alex Q.
Share Review
Report Review

There was a glitch in the website and I had to start over on the very last page.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Alex,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you!

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
Follow Jerry U.
Unfollow Jerry U.
Share Review
Report Review

Easy to use but would like to see pricing up front

Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Peter L.
Unfollow Peter L.
Share Review
Report Review

This made it easy to create a resume. Highly Recommend

Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Musab S.
Unfollow Musab S.
Share Review
Report Review

It says on the web that it is free but then it asks you to pay when you are done writing the resume here

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Musab,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Daniel O.
Unfollow Daniel O.
Share Review
Report Review

Don't like the fee at the end
April 23, 2022

Don't like the fee at the end. Should be transparent.

Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Melissa J.
Unfollow Melissa J.
Share Review
Report Review

Amazing!
April 23, 2022

Amazing! Quick and easy. You can upload your existing resume and make edits as needed!

Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Washington
2 reviews
0 helpful votes
Follow Julie W.
Unfollow Julie W.
Share Review
Report Review

My resume looks great, and you didn't charge me an insane amount of money for it.

Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Very much like the resume builder, but the price is a bit high.

Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Alaina X.
Unfollow Alaina X.
Share Review
Report Review

Easy and quick to use
April 23, 2022

Easy and quick to use. Really nice templates also.

Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Lilia A.
Unfollow Lilia A.
Share Review
Report Review

This is awesome!
April 23, 2022

This is awesome! Gives the option to upload your current resume or create one. In addition, you get to create a cover letter.

Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Missouri
2 reviews
0 helpful votes
Follow Laura N.
Unfollow Laura N.
Share Review
Report Review

So far, nice and intuitive!
April 23, 2022

So far, nice and intuitive! I am diggin it, thank you so much for the help!

Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Jacquelyn R.
Unfollow Jacquelyn R.
Share Review
Report Review

Your payment info is misleading
May 23, 2022

Your payment info is misleading. Be upfront about the fact that a txt download is all you do for free, which nobody needs.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 23, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Jacquelyn,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Sean N.
Unfollow Sean N.
Share Review
Report Review

Advertise as free wasted my time so I had no choice but to pay for it will never recommend this service to anyone

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Sean,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius