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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This website advertises itself as a free resume builder. While technically true, you must pay for a 14-day trial to actually access the resume you've built, followed by a pricey subscription if you forget to cancel it. This scam tactic is deceptive and misleading. By the time I had finished spending an hour and a half painstakingly creating my resume, I wasn't about to scrap it over three dollars. Still, I am upset about being manipulated into paying this hidden fee. Save yourself the trouble and find somebody else with more integrity.
Hello Jordan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It states that the resume is free and it isnt. Some people that create resume are looking for a job and have NO money. After crearing resume a screen pop up for 2.95 charge for the 'free resume'
Hello Tiffany,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Should add a one-time charge instead of subscription.
Hello Esteban,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very easy setup of resume info. The templates that are used are polished and easy to read.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
Didn't know about the fee until the end, but the product is very nice and the prompts really did help to just get it done. Just remember to cancel...
I was a triple major, didn't have a space to list dual degrees
Thank you for your review. Glad we were able to help.
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Resume Genius
It was fast and accurate and gave me better ways to upgrade my resume.
Thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use. Glad I chose this app. Very happy with the results
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Bait and switch. This was labeled as a free resume builder. After spending so much time inputting information, you get to the end and you can't actually download it without paying. So it's not really free. But I didn't want to spend more time going somewhere else, so I just payed.
Hello Ryan,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you!
Regards,
Resume Genius
Not bad. Got charged at the end but it was a pretty smooth process
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was so happy to find ResumeGenius. This software, and the designers are true "Geniuses"! Because of ResumeGenius, I was able to creat an outstanding, impressive résumé. I feel confident my résumé will win over any recruiter.
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Not real easy to use. It won't let you edit certain things.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far, this has been great. Been a long time since I had to build my resume, this made it easy, and although I have experience in typesetting, this was by far easier.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Awesome experience. So quick and easy to build a resume that really stands out.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Your terms and conditions and the fact this isn't free should be communicated upfront, not at the end of building the resume. The search bar says it's free to use.
Hello Charles,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I haven't had to have a resume in over a decade. This helped guide me in a quick and efficient manner.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I did like the platelets and I'll let you know more once I print it and review it
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Nice service but the only thing is that i need it once or twice
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Overpriced after trial. 3 dollars is reasonable for what is essentially a one time use app, but 25 dollars is too much. Especially monthly.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great service and awesome expertise. Will use again
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius