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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
735
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Mohd S.
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Very useful process helps to develop professional resume

Date of experience: April 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Elaina M.
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Easy to make a resume
April 22, 2022

Easy to make a resume. Paying for has been difficult.

Date of experience: April 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Oregon
1 review
0 helpful votes
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It's frustrating that I can't move a category to the location that I want it in. I wish it was more modular.

Date of experience: April 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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Great templates but makes you pay monthly fee to even use resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Trey,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Gail N.
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After I figured out how it works, I find it to be very useful.

Date of experience: April 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Mona O.
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I was so worried that I was going to have a bad experience. I love this experience. My resume looks so much better.

Date of experience: April 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Jonathon G.
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Very quick and easy to use to get an excellent looking resume in a matter of minutes!

Date of experience: April 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Cyndi Z.
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I only wanted to print one quick resume and I am annoyed that I can't just purchase that and have to have a subscription that I need to go cancel now.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cyndi,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Georgia
2 reviews
0 helpful votes
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Best resume site I have ever seen!
April 22, 2022

Best resume site I have ever seen! I will recommend this to anyone that I know! This was so smooth the way they give you the options and let you choose the already professional descriptions they have. I've never seen anything like this! And the wide range of resume styles. This is just the best!

Date of experience: April 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Bart E.
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Easy to get through something that has always caused headaches

Date of experience: April 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Abdulsalam K.
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Is a stress free resume genius indeed. Very good and proactively responsiveness

Date of experience: April 22, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Andrea Y.
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Good!
April 22, 2022

Good! It was easy and very quick to complete. Helps so much

Date of experience: April 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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It said it was a free resume builder and after i spent the time building it, it has asked for money. I do not have time to redo it again. Be honest up front!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Candi,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Nicole Y.
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Very Easy to navigate and helpful!
April 22, 2022

Very Easy to navigate and helpful! Highly recommend.

Date of experience: April 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Pamela A.
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Super easy way to get started; takes the thinking out of it.

Date of experience: April 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Angienette O.
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I love ResumeGenius!
April 22, 2022

I love ResumeGenius! Quick, easy to use, and the quality of descriptions to choose from is amazing!

Date of experience: April 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Charles E.
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I appreciate the help this website has given me in making my resume

Date of experience: April 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
2 reviews
0 helpful votes
Follow Mary V.
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This was such a quick, easy guided process which helped me achieve my goal in a timely manner.

Date of experience: April 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Eric Q.
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I honestly expected to see more resume template options.

Date of experience: April 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Samuel O.
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It was a simple guide to help me put a resume together

Date of experience: April 21, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius