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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very useful process helps to develop professional resume
Easy to make a resume. Paying for has been difficult.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's frustrating that I can't move a category to the location that I want it in. I wish it was more modular.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great templates but makes you pay monthly fee to even use resume.
Hello Trey,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
After I figured out how it works, I find it to be very useful.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was so worried that I was going to have a bad experience. I love this experience. My resume looks so much better.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very quick and easy to use to get an excellent looking resume in a matter of minutes!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I only wanted to print one quick resume and I am annoyed that I can't just purchase that and have to have a subscription that I need to go cancel now.
Hello Cyndi,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Best resume site I have ever seen! I will recommend this to anyone that I know! This was so smooth the way they give you the options and let you choose the already professional descriptions they have. I've never seen anything like this! And the wide range of resume styles. This is just the best!
Thank you! We truly appreciate your feedback. Happy customers make our days brighter.
Have a great day,
Resume Genius
Easy to get through something that has always caused headaches
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Is a stress free resume genius indeed. Very good and proactively responsiveness
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good! It was easy and very quick to complete. Helps so much
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It said it was a free resume builder and after i spent the time building it, it has asked for money. I do not have time to redo it again. Be honest up front!
Hello Candi,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very Easy to navigate and helpful! Highly recommend.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Super easy way to get started; takes the thinking out of it.
Thank you for sharing! It’s awesome to know how pleased you are with how everything turned out.
Have a great day,
Resume Genius
I love ResumeGenius! Quick, easy to use, and the quality of descriptions to choose from is amazing!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I appreciate the help this website has given me in making my resume
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was such a quick, easy guided process which helped me achieve my goal in a timely manner.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I honestly expected to see more resume template options.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was a simple guide to help me put a resume together
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius