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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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The system was very easy to work with and the outcome of a professional resume exceeded my expecations
Great till you made me fill a review, which now makes everything seem very fishy...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was ok. It should have listed the price up front..
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was under the impression this was a free site. I filled out the information only to be directed to a payment page, saying they needed. $2.95 for my 14-day trial and after that, I will be billed about $25/month. Beware.
Hello Rachel,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I was relieved at how simple this was to fill in. It relieved a lot of stress
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
How you gonna say something is free and then charge to get my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wish there was an option for a one time Resume purchase. I will likely not use this service again, and will not recommend because it's very expensive for getting one resume. I am looking for a job that will likely not pay me $25 a hour and I just paid you that much for 10 minutes of computer coding
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The service rendered is excellent. It is great time to talk about. Would refer this to my colleague.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Quick, efficient and professional looking resume.
Nice job
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It helped a lot just hope it gets better from here sky is the limit
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good////////////////////////////////////////////////////////////////////////////////
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Haven't needed or had updated resume. So, thank you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You advertise free which encourage people to create resume just to be charged at the end. It is false and very dishonest to provide services in this manner.
Hello Shawnda,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Excellent it was so quick and easy to use. And I like all the suggestions.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You told me free... then made me pay money. That's not free.
Hello Serafin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Would have liked the option to change certain things on the resume. Also, wish it was stated that it would cost money before finishing the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome! Loved the ease of the process and how painless it was
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
The Help desk person was very helpful guiding me toward the resume help that I need.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was expecting more assistance with relevant resume content as that is my main struggle.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Charging after I create the resume is not right. Let me at least download it and you can run ads or something.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius