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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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You advertise free which encourage people to create resume just to be charged at the end. It is false and very dishonest to provide services in this manner.
Excellent it was so quick and easy to use. And I like all the suggestions.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
You told me free... then made me pay money. That's not free.
Hello Serafin,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Would have liked the option to change certain things on the resume. Also, wish it was stated that it would cost money before finishing the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome! Loved the ease of the process and how painless it was
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
The Help desk person was very helpful guiding me toward the resume help that I need.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was expecting more assistance with relevant resume content as that is my main struggle.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Charging after I create the resume is not right. Let me at least download it and you can run ads or something.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent resource to ensure a quality and professional resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was told this was free and now I'm being charged.
Hello Charles,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Very convenient, nice templates, transferring info from my existing resume was quick and easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I thought it was free... but it wasn't. Although it was cheap and it looks amazing and it was so easy to do here so I paid the fee
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very Easy to put together, very straight forward and so far, happy with the product it provided. Fingers Crossed!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was very user-friendly, I'm not good with computers, yet this process was pain-free and very easy to use. The only thing is I wish it lets you know prior to typing everything up what the cost will be prior to completing your resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I think this platform was easy to use easy to understand and made my résumé the best that it could be to give me the edge that I need to get the career that I desire.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good application, wish there was a one-time payment option
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's misleading to say it's free and not until after you've done all of the work putting in the information does it mention a payment.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent experience. Fast and simple, it's like a snap of a finger.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use and really liked the suggestions offered to use as experience bullet points
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Shawnda,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius