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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good application, wish there was a one-time payment option
It's misleading to say it's free and not until after you've done all of the work putting in the information does it mention a payment.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent experience. Fast and simple, it's like a snap of a finger.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Easy to use and really liked the suggestions offered to use as experience bullet points
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great experience, think it will land a job. Thank You
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Your product is super fraudulent. I will be reporting you.
Hello Catherine,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
$25 and I can only cancel over the phone is obviously a money scam
Hello Carly,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Nothing less than I expected, I love the speed, designs and sincerity. Thanks for your effort
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Friendly user website. Resumes are stored and can be retrieved at anytime.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great! It made it so easy for me and looks wonderful
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I loved how I had a drop down with so many options to help me come up with words that sounded professional and understanding to my title.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I had a bit of a rough start because I could not figure out my options for subscriptions.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This site did all of the work for me! It saved time!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
I enjoyed using Resumegenius. They made it easy and simple to create a resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I like the product. It was helpful with building my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The formatting seems easy, worked fast and looks great
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Great, classy resumes! Helps put thoughts and skills into words.
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
It says its free and then at the end you bring up a fee thats deceiving
Hello Brianna,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The only thing that I would like to see is more help with the actual writing
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius