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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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EXCELLENT I LOVE THE WAY MY RESUME LOOKS DEFINITE WILL USED T MORE FRECUENT AND REFERED TO MY FRIENDS
I thought that the format was very user friendly except for the last part. I am eager to see how the resume looks. EML
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Resume Genius
This website makes you think your getting a free/super cheap resume and then charges you 25 dollars for a monthly fee.
Hello Heather,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
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Resume Genius
I loved it, they had great formats. Definitely would recommend!
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Resume Genius
I love this website because I can create my resume with ease.
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Resume Genius
You advertised as having free resume templates, but after all the work I did I was asked for money. Also, was unable to add a location for a job experience.
Hello Mitchell,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
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Resume Genius
Site was recommended by my school because it was free. I discovered it was not free until I was done. I would rather know ahead of time that I needed to pay if I wanted more than just text. I am happy to pay for a trial period, etc as it is a good service. I don't like false advertising.
Hello Beverly,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
ResumeGenius helped me make a professional-looking resume that I will be using far into the future
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Resume Genius
Great great great great nice nice nice nice nice nice
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Resume Genius
The only thing I don't like is that you can't download for free
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Resume Genius
Excellent good great wonderful fantastic good nice
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Resume Genius
Quick and easy. Was guided through every step. Took the stress off of me to redo my resume. Would absolutely recommend. There is a small fee at the end.
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Resume Genius
Advertised free resume builder, once resume was built had no choice but to pay. Good website and builder though.
Hello Matthew,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
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Resume Genius
Good
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Resume Genius
Great and easy to do would recommend anyone to use this service
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Resume Genius
Learning about how to make my resume great and simple
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Resume Genius
Not enough options for certain jobs.so of the options don't have a great selection
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Resume Genius
There needs to be a way yo pay with paypal or something else.
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Resume Genius
Simple, helpful, easy to use resume builder. Thanks for making it so easy!
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Resume Genius
Resume builder was Fast easy and affordable. I recommend it!
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Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


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Resume Genius