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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Learning about how to make my resume great and simple
Not enough options for certain jobs.so of the options don't have a great selection
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
There needs to be a way yo pay with paypal or something else.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Simple, helpful, easy to use resume builder. Thanks for making it so easy!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Resume builder was Fast easy and affordable. I recommend it!
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Resume Genius
IT IS NOT FREE... Per your google search for free resumes, your website pops up however it is not free even though it says free. Not even if you use the modern free templates. You can only edit no way to save or print or copy. So its not free guys. IT IS NOT FREE
Hello Marchesa,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
The overall process was really quick and easy. Resume Builder guided me through everything and made creating my resume so easy. I really appreciate this website. Thank you so much!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It was so easy to use and within a very short time, I had my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Hello Pam,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Amazing hhihdcuhvuisvjkbdskhvodshvbSDJKvusdovkjdbvui
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I was disappointed with the small number of choices for resume template.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I would have liked the option to just buy a one time resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This is advertised as free and after wasting my time you hit me with a charge.
Hello Moses,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Easy very easy easy very easy easy very easy easy and very easy
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Resume Genius
"Resume Genius boasts the largest, most diverse selection of resume and cover letter templates on the internet. And they're all free to download." - this is the promise of Resumegenius, but of course in the end of the process when I want to download my resume, it is not free at all. We, customers, are tired of the lies of the companies. I hope for more honest advertisements in the future.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My experience on this platform was generally good.
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Have a great day,
Resume Genius
Your website CLEARLY says download with no credit card /for free blah blah blah. Obviously not the case-rude
Hello Andrea,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Really helped me update my resume! So easy too! Thanks a million!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
You should tell people ahead of time that they will have to pay for their resume before they waste their time making it.
Hello Gennie,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius