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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

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Louisiana
1 review
0 helpful votes
Follow ELLISA T.
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Learning about how to make my resume great and simple

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
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Not enough options for certain jobs.so of the options don't have a great selection

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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There needs to be a way yo pay with paypal or something else.

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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Simple, helpful, easy to use resume builder. Thanks for making it so easy!

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Nebraska
3 reviews
0 helpful votes
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Resume builder was Fast easy and affordable. I recommend it!

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
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IT IS NOT FREE...
May 29, 2022

IT IS NOT FREE... Per your google search for free resumes, your website pops up however it is not free even though it says free. Not even if you use the modern free templates. You can only edit no way to save or print or copy. So its not free guys. IT IS NOT FREE

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Marchesa,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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The overall process was really quick and easy. Resume Builder guided me through everything and made creating my resume so easy. I really appreciate this website. Thank you so much!

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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It was so easy to use and within a very short time, I had my resume.

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Its not free
May 29, 2022

Its not free. I tried to print and it wants CC info

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Pam,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Amazing hhihdcuhvuisvjkbdskhvodshvbSDJKvusdovkjdbvui

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
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I was disappointed with the small number of choices for resume template.

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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I would have liked the option to just buy a one time resume

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
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This is advertised as free and after wasting my time you hit me with a charge.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Moses,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Easy very easy easy very easy easy very easy easy and very easy

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

NL
1 review
0 helpful votes
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"Resume Genius boasts the largest, most diverse selection of resume and cover letter templates on the internet. And they're all free to download." - this is the promise of Resumegenius, but of course in the end of the process when I want to download my resume, it is not free at all. We, customers, are tired of the lies of the companies. I hope for more honest advertisements in the future.

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
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My experience on this platform was generally good.

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Your website CLEARLY says download with no credit card /for free blah blah blah. Obviously not the case-rude

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Andrea,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Qatar
1 review
0 helpful votes
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Nice website
April 29, 2022

Nice website. Was really helpful and let me create a resume quickly.

Date of experience: April 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Michigan
3 reviews
0 helpful votes
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Really helped me update my resume!
April 29, 2022

Really helped me update my resume! So easy too! Thanks a million!

Date of experience: April 28, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow gennie V.
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You should tell people ahead of time that they will have to pay for their resume before they waste their time making it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2022
Alexandra M. ResumeGenius Rep
over a year old

Hello Gennie,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius