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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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There should be no charges for a free trail. Also no free template to download.
Super fast and easy for a very professional résumé!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
This is a very user-friendly and simple tool for anyone to use.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
The fact you have to use a specific kind of card is horrible..
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was easy to navigate to help build the best resume for me
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Awesome quick and easy advice and suggestions. They really made it simple
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I haven't needed to write a resume in sooo long that i didn't know where to start. They make it easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I signed onto this account because it was listed under Free resume, then in order to get my resume, I had to pay for it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Your site is a ripoff it should state clearly from the beginning that youhave to pay or sign in to the site to get your resume
Hello Douglas,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
I loved the process but was surprised by the payment at the end.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I would have liked to know up front what the price of the resume would be and that it was a subscription purchase verses a one time purchase. I would have preferred one time purchase.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Love the fill in options very quick and easy to navigate
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
...
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very nice-looking resume that helped me save time from designing my own. Definitely worth the price.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Unable to change the format sections to fit my needs.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was easier than I thought with you guiding it.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This was falsely advertised as a free resume site. Apparently it is not
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
So far so good. I have not yet see the finished product, but the process was quick and easy.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
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Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Zirak,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius