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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
Follow Roxzann F.
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Very easy to follow and input information. I was pleasantly surprised

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Kansas
1 review
0 helpful votes
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It's like having a professional resume writer assisting you every step of the way!

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
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Love it!
May 17, 2022

Love it! Fast, efficient and professional wording/phrases!

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Shouldn't be advertised as free and shouldn't have you fill it all out and then told to buy just to download. Also, shouldn't be a subscription model, should be a one-time purchase.

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Alaska
1 review
0 helpful votes
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I didn't care for the after the fact having to pay for the resume, just be upfront with the cost expectations.

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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You said it was free and its not
June 16, 2022

You said it was free and its not. So you lied. You liars

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Carlos,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Victoria M.
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Simple interface quick tool to create a quality resume

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow ALINNETTE L.
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Easy to use and edit lots of template to choose from

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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It is very easy to use
May 17, 2022

It is very easy to use. However, I wish the pricing would have been disclosed up front.

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
Follow Nathan Y.
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This is a fantastic tool for any young professional to generate a great starting point for any resume or cover letter.

Date of experience: May 17, 2022
New Mexico
1 review
0 helpful votes
Follow Rose X.
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I wish it was cheaper but It made me confident in my skills and it saved me time.

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
2 reviews
0 helpful votes
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Even though I still had to pay for making the slightest change to my resume, the service was overall well.

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Elsy I.
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Muy buena herramienta lo recomiendo 100%

Date of experience: May 17, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Its quick and easy
May 17, 2022

Its quick and easy. Highly recommend to any professional

Date of experience: May 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Korina N.
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Quick and easy to transfer to a professional template.

Date of experience: May 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Fine resume builder, but very disappointed that the cost is hidden until the very end. Sketchy business model - be upfront about this.

Date of experience: May 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Benjamin S.
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I feel like it was a good experience so far. I liked how you could skip some parts and it didn't make you have to answer it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Hello Benjamin,

We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.

Thank you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Debra B.
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I had a very large choice of resume's. It was a bit difficult to choose one.

Date of experience: May 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Priscilla G.
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So easy to create my resume in no time. A great experience

Date of experience: May 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Nayeli J.
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Thank you so much for making the resume experience so easy

Date of experience: May 16, 2022
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius