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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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My experience is most satisfying. I would recommend to others.
Easy to create the resume. Just a few minutes and it is ready! Amazing!
When it says its free but then makes you pay I cant give a better review...
I thought I was going to be able to get one free resume, but couldn't figure out how to do it. Very disappointed to spend the time making a resume only to discover that there was not a free download.
Hello Emily,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Thanks I am very grateful
I am looking forward to more from you
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good, it helps making resume for people who haven't done one before
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It is a simple process that takes only 10 minutes for me.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
This site help me to create a resume in less than an hour.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Good price but was kind of a bait and switch since it said free so only 4 stars
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very efficient and systematic template to build a terrific resume!
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Thank you for your review! Glad we were able to help.
Have a great day,
Resume Genius
Cost and details upfront would be a better way to do business.
Hello James,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Amazingly helpful saved me time and I appreciate it so much
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
I have been struggling to make my resume for so long which has held me back in applying for the job. Making one on this site was very helpful and i am on my way to apply to jobs now!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It said for free. After completion, you have to pay.
Hello Albert,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
It was just fine but I'd like to know I have to pay before hand.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
My experience has been great and Im looking forward to future employers looking at my resume.
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Very easy to follow and input information. I was pleasantly surprised
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
It's like having a professional resume writer assisting you every step of the way!
Thank you for your review. Glad we were able to help.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Steven,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message shortly to obtain your account details.
Thank you.
Regards,
Resume Genius